IBM QRadar

IBM QRadar

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only
  • 1.  Wincollect - 'MMC Could not create the snap-in' error

    Posted Sun December 20, 2020 09:52 PM
      |   view attached

    Successfully installed the wincollect agent but getting error when trying to open the wincollect console. Tried to go though the url availble on IBM website but the inside url seems to be broken (https://www.ibm.com/support/pages/qradar-wincollect-%E2%80%9Cmmc-could-not-create-snap).

    Any idea?

    Error : 'MMC Could not create the snap-in' 



    ------------------------------
    Akash Bhardwaj
    ------------------------------



  • 2.  RE: Wincollect - 'MMC Could not create the snap-in' error

    Posted Wed December 23, 2020 03:48 AM

    You need .Net framework v3.5 and Microsoft Management Console (MMC) v3.0 or more to run the configuration console. You're missing one of those.



    ------------------------------
    Raphaël Langella
    SIEM Architect
    IMS Networks
    ------------------------------



  • 3.  RE: Wincollect - 'MMC Could not create the snap-in' error

    Posted Thu December 24, 2020 10:29 AM

    As Raphaël mentioned, even though you might have .NET 4.x enabled, you should have .NET 3.5 enabled as well. I'd suggest uninstalling WinCollect, adding .NET and installing WinCollect afterwards.



    ------------------------------
    Dusan VIDOVIC
    ------------------------------