I downloaded free SPSS statistics free trial yesterday and now it doesn't work. Why can't I open SPSS now? It always says that I have already downloaded once and cannot open again unless I purchase.

Support Member

I checked your e-mail address on trial database.

Your trial is activated for this ID and would last until 22. October 2020 :

ID: crn:v1:bluemix:public:aspservice-service:global:a/cdea74a745b44cda8f21cb69d57d645e:59448435-dd47-46cb-a3fb-f81bae960ac8::

And you installed on a Mac machine with this ID:

"machineInfo": {

"computerName": "Rakels-MacBook-Air-2",

"hostName": "Rakels-MacBook-Air-2.local",

"os": "MAC64",

"osName": "Mac OS X",

"machineID": "SN:C1MS60MZH3QJ UUID:25D3FD9D-B3FE-5201-8D2E-CDAD0CB23B5A"

However, on this same computer with ID GUID:ec3186f2-7f48-4d40-b968-46361b522562 the trial was activated already on 24. September 2020.

The user who already use the trial on this machine is (anonymized mail): rakelgxxxxxxSupport Member

So this is probably you with another e-mail address.

the ID was : crn:v1:bluemix:public:aspservice-service:global:a/fabbbe90d8d94e70b645ee7a5ff0f8dc:659dfdf1-baba-4d71-a8eb-7cc797c5ef26::

So the message you get is correct. The trial is expired on this computer.

I am sorry but the trial can only be used for one user on one same computer and not for another user on the same machine within 365 days. It does also not work when the user is the same with different e-mail addresses.

You need to use a computer where the trial was not activated before, or purchase Subscription on a monthly basis. You can also ask your University if they have the code based SPSS product package for you.