IBM TechXchange Group

TechXchange Group

Your hub for all things community! Ask questions, connect with fellow members, get the support you need, and stay informed with the latest updates.

 View Only
Expand all | Collapse all

Where can I find RPA Metrics and KPI out of the box and custom

  • 1.  Where can I find RPA Metrics and KPI out of the box and custom

    Posted Tue August 06, 2024 10:43 AM

    Our client is looking for metrics and KPI which will help demonstrate the real savings following the use of Business automation features.

    a list of what is available would be much appreciated.  



    ------------------------------
    Jean-Claude Chami
    ------------------------------


  • 2.  RE: Where can I find RPA Metrics and KPI out of the box and custom

    Posted Wed August 07, 2024 03:16 PM
      |   view attached

    Dear Jean-Claude,

    Thank you for your inquiry regarding metrics and KPIs to demonstrate the real savings and impact of business automation, particularly through Robotic Process Automation (RPA). Below is a comprehensive list of out-of-the-box and custom metrics that you can utilize to assess and demonstrate the effectiveness of your RPA initiatives.

    Please See attached



    ------------------------------
    Raydo Matthee
    CEO | IBM Certified Facilitator
    Skunkworks (Pty) Ltd
    Johannesburg
    +27833807950
    ------------------------------

    Attachment(s)