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What can I fix this error message? 'An unknown error has terminated communication with the processor. The SPSS Statistics Processor is unavailable` whenever I want to analyze my data on Mac 10.15.7 Catalina.

  • 1.  What can I fix this error message? 'An unknown error has terminated communication with the processor. The SPSS Statistics Processor is unavailable` whenever I want to analyze my data on Mac 10.15.7 Catalina.

    Posted Sat October 24, 2020 01:08 AM

    I constantly have this message 'An unknown error has terminated communication with the processor. The SPSS Statistics Processor is unavailable` whenever am analyzing my data on Mac 10.15.7 Catalina. This terminates my analysis. What can I do to fix it?






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  • 2.  RE: What can I fix this error message? 'An unknown error has terminated communication with the processor. The SPSS Statistics Processor is unavailable` whenever I want to analyze my data on Mac 10.15.7 Catalina.

    Posted Mon October 26, 2020 12:04 PM

    Support Member

    Do you use IBM SPSS Statistics version 27 on the Mac with i9 processor?

    Then it maybe has to do with the issue corrected with Interim Fix 006: 27.0-IM-S27STATC-MAC-IF006

    Please download Interim Fix 006 from IBM Fixcentral https://www.ibm.com/support/fixcentral and apply it. Read the instructions on the readme on downloaded file

    https://www.ibm.com/support/fixcentral/swg/downloadFixes?parent=SPSS&product=ibm/Information+Management/SPSS+Statistics&release=27.0.0.0&platform=Mac+OSX&function=fixId&fixids=27.0-IM-S27STATC-MAC-IF006&includeRequisites=1&includeSupersedes=0&downloadMethod=ddp






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    #Support
    #SupportMigration


  • 3.  RE: What can I fix this error message? 'An unknown error has terminated communication with the processor. The SPSS Statistics Processor is unavailable` whenever I want to analyze my data on Mac 10.15.7 Catalina.

    Posted Sat February 06, 2021 02:37 PM

    Hi Bettina, thanks for your tip! Sadly, it doesn't make sense on mine computer... Do you have other tips for the same problem?






    #SPSSStatistics
    #Support
    #SupportMigration


  • 4.  RE: What can I fix this error message? 'An unknown error has terminated communication with the processor. The SPSS Statistics Processor is unavailable` whenever I want to analyze my data on Mac 10.15.7 Catalina.

    Posted Mon February 15, 2021 02:09 PM

    Hello, is there also a solution for the 26.2 version with the same problem and a i9 Processor? Have installed both fixpacks, which didn`t help.. Thanks






    #SPSSStatistics
    #Support
    #SupportMigration


  • 5.  RE: What can I fix this error message? 'An unknown error has terminated communication with the processor. The SPSS Statistics Processor is unavailable` whenever I want to analyze my data on Mac 10.15.7 Catalina.

    Posted Wed May 19, 2021 04:06 AM

    Reinstalling Java for Big Sur helped me when I was getting this error. I didn't even have to apply the patch. The new OSs don't have java installed.






    #SPSSStatistics
    #Support
    #SupportMigration