Hello , hope you all doing good.

Product/components:webMethods.io

Detailed explanation of the problem:
The customer has purchased new webMethods.io cloud tenant and as part of testing we are trying to execute simple workflow with just logging step .But when we execute the workflow , its going into queued state. Has anybody faced this issue ?

https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files3/6978a2f985178ef43407d60866a12799a510a0eb_2_1035x391.png 1.5x, https://higherlogicdownload.s3.amazonaws.com/IMWUC/webMethods/Files/6978a2f985178ef43407d60866a12799a510a0eb.png 2x" data-dominant-color="F4F5F6">

WorkflowIssue1350×511 65.8 KB

hi @Sunil_Salian ,
Couple of questions

1. Tenant is free trial or paid tenant?
2. What is the maximum number if request you are invoking in a minute?

Regards
Vikash Sharma

@Vikash_Sharma1 , its paid tenant and there is no interfaces configured yet. I have just created one test workflow with logging step just to verify.

Thanks
Sunil

hi @Sunil_Salian ,
Can you please share the tenant url ?

Regards
Vikash Sharma

@Vikash_Sharma1 , below is the one from DEV env

Thanks
Sunil

Hi @Sunil_Salian ,
Please raise the support incident.
This can be fixed quickly by them.

Regards
Vikash Sharma

sure @Vikash_Sharma1 .

Thanks
Sunil