Hello Nisala!
Yet again, there might be several reasons for this, but one might be that your agent service communication with your tenant service is blocked. Can you also send a pic of your launcher configuration. One thing to check, that the script you are trying to launch has a version marked as production.
------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation
------------------------------