I have successfully installed the WDG server. DBs are created. I have give the web client port as 81. But I cannot access the web client from https://localhost:81. It display Error code 500. Why is that? Help me on this.

------------------------------
Nisala Chamath Jayasinghe
------------------------------

Hello Nisala!

Are you using the latest IBM RPA 20.12.0 installers or something else? Have you rebooted your env after the installation? What is your host OS and version?

There could be several reasons for this. I suggest you check all the following (after rebooting your env):

------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation
------------------------------

Original Message:
Sent: Fri January 01, 2021 05:52 AM
From: Nisala Chamath Jayasinghe
Subject: WDG Installation

I have successfully installed the WDG server. DBs are created. I have give the web client port as 81. But I cannot access the web client from https://localhost:81. It display Error code 500. Why is that? Help me on this.

------------------------------
Nisala Chamath Jayasinghe
------------------------------

• Version - 20.10.0
• Rebooted after installation
• OS - windows server 2012
• Database tables are created
• IIS sites are created and started (But if I use port 80 sites are not started)
• Is Web client and web api should have same port or different ports?
• WDG automation service is running

------------------------------
Nisala Chamath Jayasinghe
------------------------------

Original Message:
Sent: Fri January 01, 2021 09:15 AM
From: Jukka Juselius
Subject: WDG Installation

Hello Nisala!

Are you using the latest IBM RPA 20.12.0 installers or something else? Have you rebooted your env after the installation? What is your host OS and version?

There could be several reasons for this. I suggest you check all the following (after rebooting your env):

• The database tables are created for the databases
• IIS sites (for web client and web api) are created and started
• IBM RPA (WDG Automation) Service is running

------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation

Original Message:
Sent: Fri January 01, 2021 05:52 AM
From: Nisala Chamath Jayasinghe
Subject: WDG Installation

I have successfully installed the WDG server. DBs are created. I have give the web client port as 81. But I cannot access the web client from https://localhost:81. It display Error code 500. Why is that? Help me on this.

------------------------------
Nisala Chamath Jayasinghe
------------------------------

Yes, the ports used for IIS sites should be different. You should also make sure not to use ports that might be in use already. I've used 449 for the Web and 450 for the Web API. But, these should not matter the just need to be unique in your environment.

------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation
------------------------------

Original Message:
Sent: Fri January 01, 2021 10:54 AM
From: Nisala Chamath Jayasinghe
Subject: WDG Installation

• Version - 20.10.0
• Rebooted after installation
• OS - windows server 2012
• Database tables are created
• IIS sites are created and started (But if I use port 80 sites are not started)
• Is Web client and web api should have same port or different ports?
• WDG automation service is running

------------------------------
Nisala Chamath Jayasinghe

Original Message:
Sent: Fri January 01, 2021 09:15 AM
From: Jukka Juselius
Subject: WDG Installation

Hello Nisala!

Are you using the latest IBM RPA 20.12.0 installers or something else? Have you rebooted your env after the installation? What is your host OS and version?

There could be several reasons for this. I suggest you check all the following (after rebooting your env):

• The database tables are created for the databases
• IIS sites (for web client and web api) are created and started
• IBM RPA (WDG Automation) Service is running

------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation

Original Message:
Sent: Fri January 01, 2021 05:52 AM
From: Nisala Chamath Jayasinghe
Subject: WDG Installation

I have successfully installed the WDG server. DBs are created. I have give the web client port as 81. But I cannot access the web client from https://localhost:81. It display Error code 500. Why is that? Help me on this.

------------------------------
Nisala Chamath Jayasinghe
------------------------------

Hi,

I have installed again with web port 449 and web api port 450. But IIS sites didn't started automatically after the installation. I have manually start them from IIS manager. Please see the attached screenshot. Help me on this.

Thanks.

------------------------------
Nisala Chamath Jayasinghe
------------------------------

Original Message:
Sent: Fri January 01, 2021 11:24 AM
From: Jukka Juselius
Subject: WDG Installation

Yes, the ports used for IIS sites should be different. You should also make sure not to use ports that might be in use already. I've used 449 for the Web and 450 for the Web API. But, these should not matter the just need to be unique in your environment.

------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation

Original Message:
Sent: Fri January 01, 2021 10:54 AM
From: Nisala Chamath Jayasinghe
Subject: WDG Installation

• Version - 20.10.0
• Rebooted after installation
• OS - windows server 2012
• Database tables are created
• IIS sites are created and started (But if I use port 80 sites are not started)
• Is Web client and web api should have same port or different ports?
• WDG automation service is running

------------------------------
Nisala Chamath Jayasinghe

Original Message:
Sent: Fri January 01, 2021 09:15 AM
From: Jukka Juselius
Subject: WDG Installation

Hello Nisala!

Are you using the latest IBM RPA 20.12.0 installers or something else? Have you rebooted your env after the installation? What is your host OS and version?

There could be several reasons for this. I suggest you check all the following (after rebooting your env):

• The database tables are created for the databases
• IIS sites (for web client and web api) are created and started
• IBM RPA (WDG Automation) Service is running

------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation

Original Message:
Sent: Fri January 01, 2021 05:52 AM
From: Nisala Chamath Jayasinghe
Subject: WDG Installation

I have successfully installed the WDG server. DBs are created. I have give the web client port as 81. But I cannot access the web client from https://localhost:81. It display Error code 500. Why is that? Help me on this.

------------------------------
Nisala Chamath Jayasinghe
------------------------------

Hi,

I have installed URL rewrite 2.1 and reinstall the WDG server. I have used windows authentication in the DB connection strings. Now I'm getting the following error. Please see the snapshot.

Thanks.

------------------------------
Nisala Chamath Jayasinghe
------------------------------

Original Message:
Sent: Fri January 01, 2021 11:24 AM
From: Jukka Juselius
Subject: WDG Installation

Yes, the ports used for IIS sites should be different. You should also make sure not to use ports that might be in use already. I've used 449 for the Web and 450 for the Web API. But, these should not matter the just need to be unique in your environment.

------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation

Original Message:
Sent: Fri January 01, 2021 10:54 AM
From: Nisala Chamath Jayasinghe
Subject: WDG Installation

• Version - 20.10.0
• Rebooted after installation
• OS - windows server 2012
• Database tables are created
• IIS sites are created and started (But if I use port 80 sites are not started)
• Is Web client and web api should have same port or different ports?
• WDG automation service is running

------------------------------
Nisala Chamath Jayasinghe

Original Message:
Sent: Fri January 01, 2021 09:15 AM
From: Jukka Juselius
Subject: WDG Installation

Hello Nisala!

Are you using the latest IBM RPA 20.12.0 installers or something else? Have you rebooted your env after the installation? What is your host OS and version?

There could be several reasons for this. I suggest you check all the following (after rebooting your env):

• The database tables are created for the databases
• IIS sites (for web client and web api) are created and started
• IBM RPA (WDG Automation) Service is running

------------------------------
Jukka Juselius
Senior Solution Architect - IBM EMEA
WDG Automation Program Lead for EMEA
IBM Digital Business Automation

Original Message:
Sent: Fri January 01, 2021 05:52 AM
From: Nisala Chamath Jayasinghe
Subject: WDG Installation

I have successfully installed the WDG server. DBs are created. I have give the web client port as 81. But I cannot access the web client from https://localhost:81. It display Error code 500. Why is that? Help me on this.

------------------------------
Nisala Chamath Jayasinghe
------------------------------