Robotic Process Automation (RPA)

Robotic Process Automation (RPA)

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  • 1.  WDG Automation: Machine Learning

    Posted Mon November 16, 2020 10:08 AM
    What use cases could be applied Machine learning from wdg automation?

    Does wdg automation chatbot contain machine learning?

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    Juan cruz Molina
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  • 2.  RE: WDG Automation: Machine Learning

    Posted Mon November 16, 2020 11:39 AM
    There are several types of AI models that you can train and use with WDG. For chatbot, as I also answered, to your another question just a couple of minutes ago, you would normally use Knowledge Bases to understand the intents, define proper answers and steer the dialog.

    One of the more generic use cases would be to use text classifiers to understand the topics and business rules to decide the correct actions. You can also use Fuzzy logic set to introduce reasoning to your automations. To be honest, I have not tested out all the capabilities even myself yet :)

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    Jukka Juselius
    Senior Solution Architect - IBM EMEA
    WDG Automation Program Lead for EMEA
    IBM Digital Business Automation
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