Content Management and Capture

Content Management and Capture

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  • 1.  verify step logs

    Posted 02/05/20 09:03 AM
    Hello,
    I would like to ask for an advise, again.
    We migrated datacap from 9.1.5 to 9.1.6 (new installation on new server) and ICN from 3.0.5 to 3.0.6 (just upgraded). After migration, datacap stopped to generate rrs logs for verify tasks. On other tasks, logs are generated.
    I check settings according to https://vceguide.com/how-can-rrs-logging-be-enabled-for-this-task/ 
    First 3 settings are set correctly. Regarding last point, there is no RRS logging property in properties grid as described in point D but anyway, we don't have verify steps assigned in any thread in rulerunner. We only have assigned tasks that are run by rulerunner.
    I also enabled wtm logging in web.config. It still do not generate logs.
    Can anybody help me?
    Thanks in advance.


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    Jana Heršková
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  • 2.  RE: verify step logs

    Posted 02/06/20 07:59 AM
    Your Verify task is with Datacap Navigator, so the link you provided doesn't apply because its content doesn't address Navigator at all.  Please check the following:

    https://www.ibm.com/support/knowledgecenter/en/SSZRWV_9.1.6/com.ibm.dc.admin.doc/dclog007.htm
    https://www.ibm.com/support/pages/how-do-i-enable-logging-datacap-navigator-90

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    Long Yang
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  • 3.  RE: verify step logs

    Posted 02/07/20 05:26 AM
    Hi,
    I went through both guides too, but thanks to your post I find out that I forgot on 1 parameter and it works now. 
    Thank you and kind regards.

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    Jana Heršková
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    Original Message


  • 4.  RE: verify step logs

    Posted 02/07/20 06:20 PM
    It would probably be best to open a case on this so we can get the right people looking at it for you.

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    Tod DeBie
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