Hi All,
A quick notification. From the 7th October 2021, IBM Security Verify SaaS will enforce a limit on the number of concurrent sessions for a single user ID.
This limit is high and unlikely to impact any real users. However, if you are running synthetic transactions as part of monitoring, you may hit this limit if you have scripts that perform a login
but do not perform a logout. For example, if a large number of logins are performed as the same user ID in quick succession (i.e. before the session inactivity timer discards them) this limit will be enforced. This could cause your monitoring scripts to incorrectly indicate that your Verify SaaS tenant is not available.
To prevent concurrent logins from hitting the new limit, you should add a request to the following URL at the end of any synthetic transaction that performs a login:
https://{{tenant}}/idaas/mtfim/sps/idaas/logout.
This will terminate the session so that it is no longer counted against the concurrent session limit for the user ID.
If the concurrent session limit is reached, this is the error message that will be returned after successful authentication:
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Jon Harry
Consulting IT Security Specialist
IBM
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