Here are a few items to consider…

• Is the custom action running under credentials that have access to write to your output folder?
• Have you tried adding error handling and logging to your script to get more insight into the error?
• If a CSV is acceptable in lieu of an XLS, you might review the CSV actions under the ExportToText library (although a custom action is probably a better option here)

Good luck,

Robert Stegall

The custom action has permission to do everything it is doing.  If I log in as the rulerunner user and execute this code manually in a stand-along file outside of Datacap it runs great.  

I have the Datacap logging turned up all the way and that is where I usually see any errors that occur.

Unfortiunately I have to create this in an excel format.  They do not want a csv for some reason

Here are a few items to consider…

• Is the custom action running under credentials that have access to write to your output folder?
• Have you tried adding error handling and logging to your script to get more insight into the error?
• If a CSV is acceptable in lieu of an XLS, you might review the CSV actions under the ExportToText library (although a custom action is probably a better option here)

Good luck,

Robert Stegall

I think you are really going to need to add error-handling and logging statements in your code to get the detailed information on the error.  There is nothing capturing that data now (Datacap won't magically do it on its own).

To see some examples of this code, you can drop a 'compiled' VBScript into Notepad++ or similiar.  Scroll down past the header junk and you'll get to the scripts implementing the action logic.  One example of this type of file is 'barcode_p.dll'.

The custom action has permission to do everything it is doing.  If I log in as the rulerunner user and execute this code manually in a stand-along file outside of Datacap it runs great.  

I have the Datacap logging turned up all the way and that is where I usually see any errors that occur.

Unfortiunately I have to create this in an excel format.  They do not want a csv for some reason

Here are a few items to consider…

• Is the custom action running under credentials that have access to write to your output folder?
• Have you tried adding error handling and logging to your script to get more insight into the error?
• If a CSV is acceptable in lieu of an XLS, you might review the CSV actions under the ExportToText library (although a custom action is probably a better option here)

Good luck,

Robert Stegall

I added some error handling and did get one displayed:

Error Occured: 1004 and description is: SaveAs method of Workbook class failed

At least now I have somewhere to look.  The user definitely has permission to write to that location.  Any other ideas for what would cause that particular error?

I think you are really going to need to add error-handling and logging statements in your code to get the detailed information on the error.  There is nothing capturing that data now (Datacap won't magically do it on its own).

To see some examples of this code, you can drop a 'compiled' VBScript into Notepad++ or similiar.  Scroll down past the header junk and you'll get to the scripts implementing the action logic.  One example of this type of file is 'barcode_p.dll'.

The custom action has permission to do everything it is doing.  If I log in as the rulerunner user and execute this code manually in a stand-along file outside of Datacap it runs great.  

I have the Datacap logging turned up all the way and that is where I usually see any errors that occur.

Unfortiunately I have to create this in an excel format.  They do not want a csv for some reason

Here are a few items to consider…

• Is the custom action running under credentials that have access to write to your output folder?
• Have you tried adding error handling and logging to your script to get more insight into the error?
• If a CSV is acceptable in lieu of an XLS, you might review the CSV actions under the ExportToText library (although a custom action is probably a better option here)

Good luck,

Robert Stegall