No I did not open a support ticket yet. Thought I'd ask on the forum first to see if it was a known issue. We installed v11.0.2 on some servers but not all yet and it's not currently running (the service). Only v10.1.2 is running. No Windows version updates. Only normal maintenance and fix updates.
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Steve Arbo
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Original Message:
Sent: Wed September 24, 2025 08:03 AM
From: Stephanie Fetzer
Subject: v10.1.2 CompoundSystem text file no longer completing on Windows servers?
Have you opened up a support ticket? They will know all the right questions to ask (have you upgraded ITX lately, new version of Windows?...)
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Stephanie Fetzer
Original Message:
Sent: Tue September 23, 2025 12:21 PM
From: Steve Arbo
Subject: v10.1.2 CompoundSystem text file no longer completing on Windows servers?
For the past several weeks the compound system log text file has not been completing during a service restart. Typically there is a "Startup Successful" message at the bottom that we always check to make sure the service started. Now the log randomly stops part-way through the msl listings and doesn't complete, however the service is running because it processes files. Sometimes if we stop the service and wait a minute and restart it, the startup message appears, but it's random.
Any thoughts? We rely on this as part of our production verification changes. This is happening across multiple servers.
Thanks.
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Steve Arbo
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