IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only

  • 1.  URL Blacklist Glitch

    Posted Wed October 28, 2020 03:27 PM
    Multiple devices are experiencing occasional glitches in the URL blacklisting completely failing to block blacklisted sites. Is anyone else experiencing this on MDM Android Enterprise policies in Chrome?

    ------------------------------
    Lori Galbraith
    ------------------------------


  • 2.  RE: URL Blacklist Glitch

    Posted Thu October 29, 2020 08:01 AM
    There is a known Chrome issue with the URL allowlist and blocklist in Chrome not applying immediately when Chrome launches from a cold start. It can take as much as 5-10 seconds for the policies to be applied internally by Chrome, once the user taps the Chrome icon on the home screen, if Chrome wasn't already running in the background. In that time, the user can navigate to blocked websites.

    This occurs with any MDM, including Google's own "TestDPC" reference application, as it is a Chrome problem.

    MaaS360 has an open ticket with Google, but they have not provided any updates recently.

    ------------------------------
    Marius Marinescu
    ------------------------------

    Original Message


  • 3.  RE: URL Blacklist Glitch

    Posted Wed November 04, 2020 04:30 PM
    Thank you, Marius for this helpful information. In our experience, the delay in policy uptake can be 5+ mins. Meaning once a blacklisted site is already loaded access continues unabated. Would a different browser compatible with Android devices avoid this issue?

    ------------------------------
    Lori Galbraith
    ------------------------------

    Original Message


  • 4.  RE: URL Blacklist Glitch

    Posted Thu November 05, 2020 03:16 PM
    Hi Lori - the MaaS360 Secure Browser offers granular URL blocklisting capabilities.  I would check with your account rep to see if this is included in your current MaaS360 bundle.

    Alternatively the Microsoft Edge browser for Android allows for URL filtering via AppConfig workflows.  It's not as popular as others, so you may get some pushback from employees, but it is a viable alternative.

    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------

    Original Message


  • 5.  RE: URL Blacklist Glitch

    Posted Mon November 09, 2020 11:04 AM
    Have you been able to use "Block access to a list of URLs:" on Microsoft Edge? 
    I just started testing and I cant get it block cnn.com has anybody use edge and block some sites or block everything and allow just a few sites?




    ------------------------------
    Enrique Ruiz
    Mobile Platform Engineer
    The Church of Jesus Christ of Latter Day Saints
    8012407034
    ------------------------------

    Original Message