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Unable to send email using Action=Alert e-mail (processing rule)

  • 1.  Unable to send email using Action=Alert e-mail (processing rule)

    Posted Mon January 23, 2012 09:09 AM

    I have created a processing rule to send out alerts using Action=Alert e-mail but I see the following errors when Routing=Trace:

    368]2012-01-20 07:30:03 EST [TNS.0005.4032T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: failed on UserStatus
    [367]2012-01-20 07:30:03 EST [TNS.0005.4016T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: passed on TypeID
    [366]2012-01-20 07:30:03 EST [TNS.0005.4016T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: passed on ReceiverID
    [365]2012-01-20 07:30:03 EST [TNS.0005.4016T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: passed on Errors
    [364]2012-01-20 07:30:03 EST [TNS.0005.4042D] Checking processing rule Processing Rule to alert for User Status=ProcessMDNMsg:ERROR

    I also tried with Extended Criterion and got the following:

    577]2012-01-20 07:47:36 EST [TNS.0005.4081T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: failed on EDIINT MDN Disposition CONTAINS processed/Error
    [576]2012-01-20 07:47:36 EST [TNS.0005.4016T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: passed on UserStatus
    [575]2012-01-20 07:47:36 EST [TNS.0005.4016T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: passed on TypeID
    [574]2012-01-20 07:47:36 EST [TNS.0005.4016T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: passed on ReceiverID
    [573]2012-01-20 07:47:36 EST [TNS.0005.4016T] Processing Rule to alert for User Status=ProcessMDNMsg:ERROR: passed on Errors
    [572]2012-01-20 07:47:36 EST [TNS.0005.4042D] Checking processing rule Processing Rule to alert for User Status=ProcessMDNMsg:ERROR


    #Integration-Server-and-ESB
    #B2B-Integration
    #webMethods


  • 2.  RE: Unable to send email using Action=Alert e-mail (processing rule)

    Posted Mon January 23, 2012 12:41 PM

    I got it using ProcessMDNMsg instead of ProcessMDNMsg:ERROR bcos the bizdoc stores it as the former.


    #webMethods
    #Integration-Server-and-ESB
    #B2B-Integration


  • 3.  RE: Unable to send email using Action=Alert e-mail (processing rule)

    Posted Mon January 23, 2012 03:27 PM

    I believe you should not edit/change standard EDIINT rules and ofcourse you can create a custom rule that invokes a custom service routine which queries TN (query services or via TN SQL) for any EDIINT errors checking the particular user statues and alert it…HTH,RMG


    #webMethods
    #Integration-Server-and-ESB
    #B2B-Integration


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