Cloud Pak for Data

Cloud Pak for Data

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  • 1.  Unable to Install Cloud Pack for Data with Web Installer

    Posted 09/30/19 08:47 AM
    I am able to start the installation from the web interface
    Filled out the form accordingly

    The bottom of the page shows "pre-install checks running" - it has been showing that message for about one and a half hour 

    the log shows:

    2019-09-29 19:06:47 UTC - Validating configure file
    2019-09-29 19:06:47 UTC - Configure file is validated
    2019-09-29 19:06:47 UTC - Initializing Setup: Setting up ansible groups and corresponding variables
    2019-09-29 19:06:47 UTC - The password is empty, the installer will exit

    ------------------------------
    Fabio Rivera
    ------------------------------

    #CloudPakforDataGroup


  • 2.  RE: Unable to Install Cloud Pack for Data with Web Installer

    Posted 09/30/19 09:25 AM

    Hi,

    Can you check if you have the following file?:

    <install_path>/InstallPackage/tmp/.password

    Did you have wdp.conf file in the installation folder?

    Thanks



    ------------------------------
    TOMASZ HANUSIAK
    ------------------------------



  • 3.  RE: Unable to Install Cloud Pack for Data with Web Installer

    Posted 09/30/19 09:50 AM
    Hi Tomaz,
     
    The file is not in the in the tmp folder, also there was no reference of it in the installation guide. The wdp.conf file got created by the wizard. I was able to overcome the issue by running the install with the wdp.conf file but now it is stuck for a while on the step below - any suggestions ? the hosts are in a data center with plenty of bandwidth 
     
    thanks
     
     
     
    Installing on a 3 node cluster, each with 16 cores and 64 GB RAM
    lates version of icp4d 
     
     
     
     
     
     
     
     
     
     


    ------Original Message------

    Hi,

    Can you check if you have the following file?:

    <install_path>/InstallPackage/tmp/.password

    Did you have wdp.conf file in the installation folder?

    Thanks



    ------------------------------
    TOMASZ HANUSIAK
    ------------------------------

    #CloudPakforDataGroup


  • 4.  RE: Unable to Install Cloud Pack for Data with Web Installer

    Posted 09/30/19 10:00 AM

    Hi,

    What do you mean by:


    `I was able to overcome the issue by running the install with the wdp.conf`

    Thanks



    ------------------------------
    TOMASZ HANUSIAK
    ------------------------------



  • 5.  RE: Unable to Install Cloud Pack for Data with Web Installer

    Posted 09/30/19 10:19 AM
    Initially  I was installing Cloud Pak by using the web browser UI - that did not go well - then I switched the approach by using the:  "Installing Cloud Pak for Data with a configuration file" (wdp.conf) I added an id_rsa line to the wdp.conf file and copied the file to the install directory
     
     
     
     
     
     
     


    ------Original Message------

    Hi,

    What do you mean by:


    `I was able to overcome the issue by running the install with the wdp.conf`

    Thanks



    ------------------------------
    TOMASZ HANUSIAK
    ------------------------------

    #CloudPakforDataGroup


  • 6.  RE: Unable to Install Cloud Pack for Data with Web Installer

    Posted 09/30/19 10:39 AM
    here is the error:
     


    ------Original Message------

    I am able to start the installation from the web interface
    Filled out the form accordingly

    The bottom of the page shows "pre-install checks running" - it has been showing that message for about one and a half hour 

    the log shows:

    2019-09-29 19:06:47 UTC - Validating configure file
    2019-09-29 19:06:47 UTC - Configure file is validated
    2019-09-29 19:06:47 UTC - Initializing Setup: Setting up ansible groups and corresponding variables
    2019-09-29 19:06:47 UTC - The password is empty, the installer will exit

    ------------------------------
    Fabio Rivera
    ------------------------------

    #CloudPakforDataGroup


  • 7.  RE: Unable to Install Cloud Pack for Data with Web Installer

    Posted 10/01/19 08:07 AM
    If you are doing the UI install, you should not have the wdp.conf file, I believe this is the cause of the issue.

    Thanks

    ------------------------------
    TOMASZ HANUSIAK
    ------------------------------



  • 8.  RE: Unable to Install Cloud Pack for Data with Web Installer

    Posted 10/01/19 10:39 AM
    Hi Tomaz,
     
    the wdp.conf file got created automatically by the UI 
    it used the information I entered in the form, 
     
    my guess is that the installer uses the file to run
    do you know the steps to clean a failed installation by any chance?
     
    going to try to remove what has been done and start fresh
     
    thanks!
     
    -Fabio
     
     
     


    ------Original Message------

    If you are doing the UI install, you should not have the wdp.conf file, I believe this is the cause of the issue.

    Thanks

    ------------------------------
    TOMASZ HANUSIAK
    ------------------------------

    #CloudPakforDataGroup