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Unable to install CentraSite

  • 1.  Unable to install CentraSite

    Posted Fri January 24, 2014 06:51 PM

    I have tried to install CentraSite Community Edition (SoftwareAGInstaller951_136.exe) on my windows 7 64 bit machine, however I keep running into errors.

    STP: ExecuteInstallUnits.error Could not execute install units for profile CTP of product Runtime. Reason: tried to access field com.softwareag.install.osgi.profiles.DefaultInstallUnit.profile from class com.softwareag.wss.install.WSSOSGiInstallUnit

    I have attached the install log files. Any suggestions?
    installLog.zip (47.2 KB)


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  • 2.  RE: Unable to install CentraSite

    Posted Tue January 28, 2014 03:20 AM

    Hello

    I am getting the same set of errors. Were you able to resolve the problem? I am attaching my set of install logs.

    Regards

    Vaibhav
    installLog.txt (231 KB)


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  • 3.  RE: Unable to install CentraSite

    Posted Wed January 29, 2014 12:14 PM

    Hi guys,

    sorry to hear that you have installation problems with the 9.5.1 build on Windows 9.5. I checked it out myself and there seems to be a problem with the Win64 build. Sorry about that. We will replace it with a corrected image in the next days.

    Thanks for your patience,
    Gerald


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  • 4.  RE: Unable to install CentraSite

    Posted Wed January 29, 2014 01:41 PM

    Thank you Gerald for a quick response

    I would like to confirm that we have tried installing both 32 and 64 bit versions on the respective windows 7 OSes and have faced the same set of issues.

    Regards

    Vaibhav


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  • 5.  RE: Unable to install CentraSite

    Posted Mon February 03, 2014 03:08 AM

    Hello Gerald

    Can you confirm whether the downloadable image has been replaced with the correct one or not? I am looking at this product for evaluation for one of my customers.

    Regards


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  • 6.  RE: Unable to install CentraSite

    Posted Mon February 03, 2014 12:02 PM

    The latest version works… (I had an additional issue because my virus scanner was blocking the creation of a windows service) but we resolved that as well. Thank you for your help.


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  • 7.  RE: Unable to install CentraSite

    Posted Mon February 03, 2014 05:32 PM

    I’m getting authorization errors when trying to download the Wndows 64-bits. If I try the windows 32-bits it works allright. I used the link that SAG sent me via mail (http://mkto-lon020189.com/…) There is something wrong with this ?


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  • 8.  RE: Unable to install CentraSite

    Posted Tue February 04, 2014 02:04 AM

    Hi

    I am getting the same error on 64 bit The 32 bit version gets downloaded fine. However the 32 bit version is the giving the original installation error.

    Navin, were you able to download the 64 bit version and get it working?

    Regards

    Vaibhav


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  • 9.  RE: Unable to install CentraSite

    Posted Tue February 04, 2014 05:04 AM

    Hi everyone,

    thanks for the feedback, I tried myself and get the same permissions denied error for the Windows 64bit version. I asked the download team to double-check and correct it. Please use one of the other builds in the meantime if possible.

    Regards,
    Gerald


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  • 10.  RE: Unable to install CentraSite

    Posted Tue February 04, 2014 09:49 AM

    Hi:

    There is some link to download the previous stable version for windows-64 ?

    Thx
    E


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  • 11.  RE: Unable to install CentraSite

    Posted Wed February 05, 2014 06:09 AM

    Hello

    The 64 bit download for windows is still not working :frowning:

    Regards


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  • 12.  RE: Unable to install CentraSite

    Posted Wed February 05, 2014 08:31 AM

    Hi Vaibhav,

    please re-register. I just did and received a working link for the Windows 64bit version.

    Regards,
    Gerald


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  • 13.  RE: Unable to install CentraSite

    Posted Thu February 06, 2014 03:26 AM

    Hello Gerald

    Thanks for the information. I was able to download the product successfully. However the installation failed again with the following error.

    APP_ERROR> CentraSite: Cannot create the Registry Repository store.

    I am attaching the logs below. Requesting for your help

    Regards
    installLog.txt (232 KB)


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  • 14.  RE: Unable to install CentraSite

    Posted Fri February 07, 2014 05:57 PM

    Tried 32 it windows install today and getting errors. Pls refer to attachment.

    Can anyone confirm if the latest build is working for 32 bit?

    • APP_ERROR> STP: ExecuteInstallUnits.error Could not execute install units for profile CTP of product Runtime. Reason: tried to access field com.softwareag.install.osgi.profiles.DefaultInstallUnit.profile from class com.softwareag.wss.install.WSSOSGiInstallUnit

    • APP_ERROR> Missing OSGiWEP.displayName: Failed to install INM Shared OSGi bundles.

    • APP_ERROR> CentraSite: Configuration of the CentraSite Application Server failed.

    Thanks,
    Abhi
    installLog.txt (909 KB)


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  • 15.  RE: Unable to install CentraSite

    Posted Mon February 10, 2014 04:14 AM

    Hi Vaibhav,

    you are trying to install CentraSite on an unsupported OS. In the log it is written right above the APP_ERR:

    06-FEB-2014 06:49:36 INODSF1180: The operating system is not specified within the license file
    06-FEB-2014 06:49:36 INODSS1714: Deleting database ‘‘CentraSite’’
    06-FEB-2014 06:49:36 INODSS1009: Delete index space
    06-FEB-2014 06:49:36 INODSR1483: Deleting index space 1 of 1
    06-FEB-2014 06:49:36 INODSS1009: Delete data space
    06-FEB-2014 06:49:36 INODSR1483: Deleting data space 1 of 1
    06-FEB-2014 06:49:36 INODSS1009: Delete journal space
    06-FEB-2014 06:49:36 INODSR1483: Deleting journal space 1 of 1
    06-FEB-2014 06:49:36 INODSF1436: Terminated with errors ERRORLEVEL=255’

    Which OS are you using? We support: w2008, win7_pro, w2012, win8

    Kind regards,
    Gerald


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  • 16.  RE: Unable to install CentraSite

    Posted Mon February 10, 2014 12:11 PM

    Hi Abhi,

    I am not sure, why the 32bit build got corrupted again, sorry. I uploaded a new installer image to ftp://ftp.softwareag.com/outgoing/CentraSite/Windowsx86b.zip. Could you please this and point your Software AG installer to it during setup.

    Kind regards,
    Gerald


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  • 17.  RE: Unable to install CentraSite

    Posted Mon February 10, 2014 04:19 PM

    Thanks Gerald!

    The new image worked fine albeit one issue. Its forcing for SOA Active license for Business User Interface. I was looking out for CentraSite Administration Module (which was part of 8.2 release) to manage the DB, users, backups etc. I think this module was “System Management Hub”.

    Can you pls let me know if the image/ installer was right?

    Thanks,
    Abhi

    Abhinandan Patil


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  • 18.  RE: Unable to install CentraSite

    Posted Tue February 11, 2014 04:43 AM

    Hi Abhi,
    yes, Business UI requires an ActiveSOA license and the admin tool is gone, you need to work with the command line tools, please consult the documentation for that.
    Regards,
    Gerald


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  • 19.  RE: Unable to install CentraSite

    Posted Tue February 11, 2014 12:44 PM

    Hi Gerald,

    Thank you for the clarification and thanks for all your help.

    Thanks,
    Abhi

    Abhinandan Patil


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  • 20.  RE: Unable to install CentraSite

    Posted Sat March 01, 2014 05:33 AM

    Hello Gerald

    Has the 32 bit image on the server corrected? I think it has been removed from the ftp link that you had mentioned in your earlier post. Things are becoming critical for us and this unavailability of software is not setting a good impression to the customer.

    Is there any alternate way by which we can get correct image of the 32 bit product.

    Regards

    Vaibhav


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  • 21.  RE: Unable to install CentraSite

    Posted Tue March 04, 2014 10:38 AM

    Hi, I am informed that a corrected version has been uploaded to the Tech Community. Please try the download and installation once again. Thank you,


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  • 22.  RE: Unable to install CentraSite

    Posted Wed March 05, 2014 08:22 AM

    Thank you Rob. I was able to download and install the 32 bit version.

    Regards

    Vaibhav


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  • 23.  RE: Unable to install CentraSite

    Posted Tue March 18, 2014 09:27 PM

    In the 9.5.x image the following are unavailable. Per FAQ, these are available as part of CE.

    1. Notifications
    2. Eclipse Plugins

    Can you pls let us know if these are added limitations with community edition or image build issue?

    Thanks,
    Abhi

    Abhinandan Patil


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  • 24.  RE: Unable to install CentraSite

    Posted Sun May 04, 2014 01:27 PM

    Hi There,

    I am getting the following error in installLog.txt while installing latest 64-bit Centrasite community edition on Win7 home premium. As this is community edition, I did not have license, I left blank the option to chose the license.

    20:46:28 notice INM[TRACE] : ExecuteCommand: [C:\SoftwareAG95\CentraSite\install\exec.cmd, C:\SoftwareAG95\CentraSite\bin\inodmp, "create=CentraSite", nokeep_backup, "method=(internal,C:\SoftwareAG95\CentraSite\data\CentraSiteDB)", "Journal_Size=100M"]
    20:46:57 notice INM[TRACE] : '04-MAY-2014 20:46:56 INODST1751: Start of CentraSite backup processing version 9.5.1 on Windows
    
    04-MAY-2014 20:46:57 INODSF1180: The operating system is not specified within the license file
    04-MAY-2014 20:46:57 INODSS1714: Deleting database ''CentraSite''
    04-MAY-2014 20:46:57 INODSS1009: Delete index space
    04-MAY-2014 20:46:57 INODSR1483: Deleting index space 1 of 1
    04-MAY-2014 20:46:57 INODSS1009: Delete data space
    04-MAY-2014 20:46:57 INODSR1483: Deleting data space 1 of 1
    04-MAY-2014 20:46:57 INODSS1009: Delete journal space
    04-MAY-2014 20:46:57 INODSR1483: Deleting journal space 1 of 1
    04-MAY-2014 20:46:57 INODSF1436: Terminated with errors
    ERRORLEVEL=255'
    20:46:57 notice INM[TRACE] : Command returned exitCode = 255
    20:46:57 info INM[EXIT]: INMToolsCommon.executeExternalProgram
    20:46:57 notice INM[TRACE] : Command returned with exitCode = 255
    20:46:57 error INM[!!ERROR!!] : Cannot create the Registry Repository store.
    20:46:57 error APP_ERROR> CentraSite: Cannot create the Registry Repository store.
    20:46:57 info INM[ENTER]: INMToolsCommon.deleteINMPropFiles
    20:46:57 notice INM[TRACE] : remove of CentraSite prop files disabled!
    20:46:57 info INM[EXIT]: INMToolsCommon.deleteINMPropFiles

    Please help.

    Thanks,
    Rankesh


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  • 25.  RE: Unable to install CentraSite

    Posted Tue May 20, 2014 06:23 AM

    Hi Rankesh,
    it could be that your platform is not supported by the Community Edition. Could you attach the license file, I think it is called inm*.txt and placed in the /CentraSite/license directory.
    Regards,
    Gerald


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  • 26.  RE: Unable to install CentraSite

    Posted Mon May 04, 2015 03:45 PM

    Hello Experts,

    Can someone please provide me the trail version license of CentraSite ActiveSOA license file as an attachment to this message.

    Thanks,
    -Sai Pradeep.


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