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  • 1.  Unable to connect to PAW through the Watsonx.ai

    Posted Fri May 30, 2025 11:30 AM

    I'm working on integrating watson x.ai with IBM Planning Analytics via the TM1 REST API using TM1py. However, I'm unable to authenticate because the system returns:

    {
    "error": "access_denied",
    "error_description": "Failed to verify OAuth information"
    }

    The user and password details work on the PAW version or the excel plugin without any access errors however I am unable to connect through Watsonx.ai.

    I tried creating adirect data connection in watsonx.ai however that also returns the same error. Has anyone been able to establish a connection successfully to watsonx.ai 

    I have raised a ticket to support teams on PAX side and Watsonx also however i have not received a resolution yet from either. 



    ------------------------------
    Suvarna R Bobade
    CIO: -Product Owner
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  • 2.  RE: Unable to connect to PAW through the Watsonx.ai

    Posted 28 days ago

    Hi,
    The http might require the TM1 API path at the end.   Try something like this:

    https://ENVIRONMENT_NAME.planning-analytics.cloud.ibm.com/tm1/api/TM1_INSTANCE/api/vi

    Documentation on TM1 API:
    https://www.ibm.com/docs/en/planning-analytics/2.0.0?topic=cloud-tm1-rest-api



    ------------------------------
    Scott Brown
    ------------------------------



  • 3.  RE: Unable to connect to PAW through the Watsonx.ai

    Posted 28 days ago

    For v11 Cloud instances you will only be able to interact with the TM1 REST API via a non-interactive account (as can be seen in the link Scott provided), this likely explains the access_denied response

    Can you confirm you can access the model(s) via Postman/ Rest Client etc..?



    ------------------------------
    Edward Stuart
    Solutions Director
    Spitfire Analytics Limited
    Manchester
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  • 4.  RE: Unable to connect to PAW through the Watsonx.ai

    Posted 17 days ago

    Thankyou Scott and Edward, I will try this and see if it works. 



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    SUVARNA BOBADE
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