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  • 1.  Unable to add inbound email though OAuth

    Posted Wed May 05, 2021 09:50 AM
    i am using Microsoft O365 user mail box to process inbound emails to resilient. when using OAuth as protocol i am unable to test connections successfully. 

    did anyone face the issue with the endpoint url used as below ? 


    Test connection fails 

    Here is the endpoint url used : 
    https://login.microsoftonline.com/*tenantid>/oauth2/v2.0/authorizeid>oauth2/v2.0/authorize


    Error received

    Connection to mailbox 'APP_Azure-OAUTH' failed. Unable to connect to the server. Review the connection details provided and try again later.

    ------------------------------
    Vijay Reddy
    ------------------------------


  • 2.  RE: Unable to add inbound email though OAuth

    Posted Wed May 19, 2021 09:58 AM
    Hey Vijay,
    can you verify you are using the correct endpoint, it appears to differ from the supported endpoint.

    please refer to https://www.ibm.com/docs/en/rsoa-and-rp/40?topic=organization-configuring-inbound-email-connection.
    Refer to the OAuth protocol section, to verify which endpoint to use

    Regards
    John

    ------------------------------
    John Quirke
    ------------------------------

    Original Message


  • 3.  RE: Unable to add inbound email though OAuth

    Posted Wed May 19, 2021 11:37 AM
    Hi John 

    Thank you for the response. I had couple of issues the way I granted permissions to my o365 account initially on resilient & tried other URL's related to Oauth. Later I used the same URL per documentation which worked fine. 



    ------------------------------
    Vijay Reddy
    ------------------------------

    Original Message


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