Hi ,

I have installed and using TSM Operational Reporting 5.5 I have put my id and smtp server started getting mails but no details coming as expected.

I believe we have to use customize .xml instead of default .xml attaching the .xml which is there can anyone advice me how I will get report of. node

utilizatation , backup failed, DB utilization so on.

Sample:- which I am receiving.

Error -- Server Information
---------------------------






TSM Operational Reporting - Version 5, Release 5, Level 6.100

Regards

Prem

Experts,

Anyone has any clue pls help.

Regards

Prem

Experts,

Any idea, any clue .

Regards

Prem

You mentioned the Op Reporting 5.5, what version are your TSM servers?

-Rick Adamson

Hi Rick,

Thanks for the response here is the details below..

Session established with server ITSM01: Windows
  Server Version 5, Release 5, Level 6.100
  Server date/time: 08/24/2016 19:49:11  Last access: 08/24/2016 09:32:45

Regards

Prem

As I am sure you are aware all version 5.5.x.x of TSM are out of support.

However, using verion 5.5 of the Operational Reporting with any version 5.5.x.x TSM server did not require a custom xml file, that was only required when using the 5.5 Op Reporting with a version 6 or 7 TSM server as outlined here: https://www-304.ibm.com/support/docview.wss?uid=swg27019794 

Once installed and configured to use it for a any version 5.5 TSM server you should only have to open the Operational Reporting Management Console, right click on Tivoli Storage Manager and select "Add a TSM Server".

In the TSM Computer Resource Properties window enter the server name, select an operating system, check "Include Report Features". 

Next check the "TSM Web Administrator box, this enables the management console to communicate with the TSM server.

Enter A name into the Server field, the TSM server's fully qualified domain name or IP in the TCP/IP address box, port number 1500 in the TCP field, and 1580 in the HTTP box, then select the add button, and then select "Apply".

The TSM server should appear in the left pane of the Operational Reporting console, expand it and navigate to the reporting section where you can enable or add custom reports.

The Server Admin Guide explains this in detail and also adds information on compleing these tasks from the command line as well.

-Rick Adamson

Rick,

Thank you appreciate your detail information and response, Yeah I am aware it is out of support now. The steps you suggested above that i already configured I am attaching the snapshot for your reference and I am receiving the mails also but with no information it usually shows like how many backup missed, succesfull. Pls do let me know if i am missing something.

Regards

Prem

I would suggest unticking one of the reports at a time and see if there is an error which is stopping the rest of the reports running.

I would start with un-ticking the custom summary.

Hi,

I tried and uncheck the custom summary report after your suggestion still report is coming blank.

sample-

TSM Operational Monitor - VCMS-TSM, SERVER1, Hourly Monitor - Needs Attention

Error -- Server Information
---------------------------






TSM Operational Reporting - Version 5, Release 5, Level 6.100

Prem

Prem,

You neeed to supply more information to resolve this.

From what you are saying, the report being blank, appears to indicate an authentication issue between the Op Reporting host and the TSM backup server.

Go to the Op Reporting server and confirm you can resolve the hostname or IP address you specified in the setup portion I explained above. Also if you have a firewall try disabling it as a test, or looking at it's logs to see if it is blocking the port used for communicating (1500, 1580).

Take a look at the event viewer, or equivilent, to try and get any additional information that would reveal the cause.

Another possible way to troublshoot it is to create a new report that performs one simple query and see if it works. This will telll you if it is a problem with the summary report, (whcih is unlikely unless someone has modified it), or if the problem is authentication.

The first step is to confirm that the two are authenticating successfully,

-Rick Adamson

Rick,

I tried all the possible option which you suggested authtication is happening tried to telnet those ports that is also happening.

Finally as you suggested I created new report after that expected result is delivered. You are always a life saver. thank you very much for your continuous

support and post. regret for replying late got busy somewhere once again bunch of thanks.

Regards

Prem