Hello,

I am currently running IBM SPSS Statistics 24 and would just like to transfer my license to my new PC as it is much quicker than my current one. Please can someone assist with how to transfer the license over to my new PC? I have tried entering my authorisation code but just get authorization failed : authorization error

I also tried emailing their automated email and they came back to me with the following:

We were unable to create your IBM SPSS license string due to the following error:

“Your request for authorization code ending with b4f36 did not include a lock code or your lock-code was invalid.”

Support Member​ Dear SPSS user,

due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc...  need to be handled through the SPSS Licensing support page:

https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) so that we can immediately process your request.

For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license:

https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources

IBM SPSS Technical Support