IBM webMethods Hybrid Integration

IBM webMethods Hybrid Integration

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Timeout in webMethods, but connection is present

  • 1.  Timeout in webMethods, but connection is present

    Posted 05/20/17 01:33 PM

    Hi,

    We are using pub.client.http to invoke a web service - https://www.postcode.nl/planner.php

    Request from unix(server) using wget is working fine, we are getting proper response as well.
    We are able to invoke the webservice via Browser as well.

    But when we invoke the same request from webMethods, we are getting connection timed out.

    We checked at network, request is going out to target. No issue with connectivity.

    This was working fine till 10th May. since target has updated the SSL setting. We are facing this issue only from webMethods.

    Here are SSL report to the target from browser - https://www.ssllabs.com/ssltest/analyze.html?d=ah-clients.postcode.nl&hideResults=on

    Target Github rest client details - GitHub - postcode-nl/PostcodeNl_Api_RestClient: Deprecated client library, replaced by PostcodeNl_Api_Client

    Integration server details:

    Version - 9.6.0.0
    Updates - IS_9.6_Core_Fix6
    IS_9.6_Core_Fix5
    TNS_9.6_Fix5
    Build Number - 294
    SSL - Strong (128-bit)

    Server env details:
    Java Version 1.7.0_51 (51.0)
    Java VM Name Java HotSpot™ 64-Bit Server VM
    Java Build Info 24.51-b03, mixed mode
    Java Vendor Oracle Corporation
    Java Home /appl/dev/wmadmin/vendor/wm96/IS1/jvm/jvm/jre
    Java Entrust Toolkit Version Entrust Authority™ Security Toolkit for the Java(R) Platform version 8.0 Patch 192190 FIPS
    Data Direct Version 5.1
    Server Process Id 27661

    Could you please advice.

    -Pawan


    #Integration-Server-and-ESB
    #webMethods
    #webMethods-General


  • 2.  RE: Timeout in webMethods, but connection is present

    Posted 05/22/17 07:14 AM

    Hi Pawan.

    can you provide a list fo your extended settings JSSE and SSL minmum and maximum protocol versions please?

    A list of applied Fixes for IS_Core and SCG_Entrust will also be helpful.

    Please elaborate what exactly has been changed on the ssl settings.

    Are there any additional error messages like “ChainVerifiier” or “unsupported protool”?
    These migth indicate that you have to add additional ca certificates to your truststore or that you are trying use a protocol no longer supported by the target in your ssl handshake.

    Regards,
    Holger


    #webMethods-General
    #Integration-Server-and-ESB
    #webMethods