Hi, I buy the SPSS statistic basic through Hearne Software. I have received a email to download the SPSS include the authorisation code. But the authorisation code can't authorise.

Support Member嘉禧 麥​ 

If you use a student or gradpack version, or you have purchased the software from a vendor, please contact this vendor for licensing and installation support, as vendors want to check such problems with their customers themselves:

https://www-01.ibm.com/support/docview.wss?uid=swg21592093