the workflow#BgCompFailure message indicates that this system is missing an entry in MAXMESSAGES
the missing entry has this message:
A nested exception caused the complete assignment background workflow process {0} to fail.
The error indicates that there are other log messages that indicate the cause of the actual problem.
------------------------------
Mark Robbins
Support Lead/Technical Design Authority / IBM Champion 2017 - 2023
Cohesive (previously Vetasi Limited)
https://www.linkedin.com/pulse/maximo-support-advice-from-non-ibm-engineer-article-mark-robbins/------------------------------
Original Message:
Sent: Wed January 10, 2024 12:19 AM
From: korlapati mohan krishna
Subject: The application action WFACCEPT
Hi team,
I am facing below issue nodeagent and servers are down.
O 09 Jan 2024 21:07:41:087 [ERROR] [MAXIMO] [CID-CRON-11185] Failed to execute action on escalation: {ROUTE} reference point: {136} for object {WFASSIGNMENT} with id {53940594}
psdi.util.MXApplicationException: BMXAA0044E - The application action WFACCEPT failed to run. See the associated message for details.
workflow#BgCompFailure
at psdi.common.action.Action.executeAppAction(Action.java:615)
at psdi.plusp.common.action.PlusPAction.executeAppAction(PlusPAction.java:79)
at psdi.common.action.Action.executeAction(Action.java:327)
at psdi.common.action.Action.executeActionGroup(Action.java:365)
at psdi.common.action.Action.executeAction(Action.java:331)
at psdi.common.action.Action.executeAction(Action.java:344)
at psdi.app.escalation.engine.EscalationTask.executeAction(EscalationTask.java:1482)
at psdi.app.escalation.engine.EscalationTask.executeActions(EscalationTask.java:1397)
at psdi.app.escalation.engine.EscalationTask.executeReferencePoint(EscalationTask.java:658)
at psdi.app.escalation.engine.EscalationTask.processReferencePoint(EscalationTask.java:524)
at psdi.app.escalation.engine.EscalationTask.performTask(EscalationTask.java:179)
at psdi.app.escalation.engine.EscalationCronTask.cronAction(EscalationCronTask.java:54)
at psdi.server.CronTaskManager.callCronMethod(CronTaskManager.java:2471)
at psdi.server.CronTaskManager.access$1100(CronTaskManager.java:104)
at psdi.server.CronTaskManager$CronThread.run(CronTaskManager.java:3363)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:178)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:292)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:781)
Caused by: psdi.util.MXApplicationException: workflow#BgCompFailure
Thanks And Regards,
Korlapati Mohan Krishna.