In reviewing some services provided by one of our IT teams, I wanted to ask the community how they would classify these services in the products and services layer of the taxonomy. This would be services related to Field Location Moves, Adds and Changes and also Mass Hardware Upgrades. We were debating on whether these should reside under Delivery Services/Support/Service Desk or if they should reside under End User Services/Client Computing/Computer or Mobile depending on the hardware type.