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STE Webinar: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices

  • 1.  STE Webinar: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices

    Posted 2 days ago

    Please join us on 13th August for our upcoming STE webinar session on the topic of - 'IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices'.

    This session offers a comprehensive overview of NextGen Call Center migration and customization, emphasizing effective customization strategies and best practices to ensure a smooth and successful transition. It includes walk-through of real-world customization use cases, showcases practical implementation approaches, highlights common pitfalls to avoid and provides guidance on how to update existing extensions to ease adoption of future product releases.

    Webinar Session Details:
         Title: IBM Sterling Call Center (next-generation): Migration & Customization - Overview and Best Practices
         Schedule: Wednesday, August 13th, 2025, 10:00 AM - 11:00 AM Eastern Time (US & Canada)
         Registration link: https://ibm.biz/BdeZ7Y
         More details: https://ibm.biz/BdeZW8
         



    ------------------------------
    Thanks,
    Jitendra Buge,

    Technical Lead,
    IBM Sterling Order Management System
    ------------------------------


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