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SPSS trial susbscription sign-in error - certificate expired?

  • 1.  SPSS trial susbscription sign-in error - certificate expired?

    Posted Tue June 21, 2022 09:25 AM
    Hello,

    I recently downloaded the 30 day trial version of SPSS last week. It has been working fine up until this morning. When I start the application, I see a message saying - IBM SPSS Statistics Subscription sign-in error "License verification failed.  Ensure you have internet access and click Retry."

    My internet connection is fine. I did a quick search and I think it's related to this issue: https://www.ibm.com/support/pages/spss-statistics-subscription-sign-error

     However, when I try to connect to the SPSS license URL, I see a message saying the certificate for spsssub.ibm.com expired on 6/19/2022, which is today.






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    Patrick D
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    #SPSSStatistics


  • 2.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Wed June 22, 2022 08:58 AM
    Hi Patrick,

    There was a problem with an expired SSL certificate on the subscription licensing server that has been fixed. Please try again and let us know if you are still experiencing difficulties.

    Best,

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    Curtis Browning
    SPSS Statistics Architect
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  • 3.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Wed June 22, 2022 09:40 AM
    Yes, it's working again now. Thank you for resolving the issue!

    -Pat

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    Patrick D
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  • 4.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Thu July 13, 2023 11:19 AM

    Hello! I have a subscription to SPSS and until yesterday, had no problems accessing it. My internet connection is working and I do not have an issue with the firewall. I am receiving this same error regarding the SSL certificate on the subscription licensing server expiring on July 11, 2023. Can you please help address this? Thank you! 

    Jacklyn Biggs



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    Jacklyn Biggs
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  • 5.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Fri January 10, 2025 02:41 PM

    Hi here the solution

    Download this package from fix central 

    1.0.0-IM-S1MODELERSUB-IF003-LICSRV.zip

    Installation instructions
    =========================
    1.  Product affected:  IBM SPSS Modeler Subscription 1.0.0.x
        Platforms affected: MacOSX, Windows
     
    2. The related defect:
        IBM SPSS Modeler subscription users can't login successfully
     
    3. Affected Files:
       The attached interim fix zip file contains the following:
    ibmidlic.jar
    Readme.txt (this file)
     
    4. This interim fix can be applied to IBM SPSS Modeler Subscription 1.0.0.x
     
    5. How to apply the hot fix:
     
       MacOSX:
        1) Close all instances of IBM SPSS Modeler Subscription
     
        2) Extract the zip file under ~/Downloads. You should now have a directory by name ~/Downloads/1.0.0-IM-S1MODELERSUB-IF002-LICSRV
     
        3) Open a terminal and run the following commands
           $ cd "/Applications/IBM SPSS Modeler Subscription/1.0/IBM SPSS Modeler Subscription.app/Contents/lib"
           $ mv ibmidlic.jar ibmidlic.jar.old
           $ cp ~/Downloads/1.0.0-IM-S1MODELERSUB-IF002-LICSRV/ibmidlic.jar .
           $ chmod 755 ibmidlic.jar


    ------------------------------
    Carolina Monserrat Montero Gonzalez
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  • 6.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Thu July 13, 2023 11:20 AM

    Hi, I also have the issue with the expired certicate when I want to access: https://spsssub.ibm.com/licsrv. I also receive this message when I want to use the 30 days SPSS subscription trial: "License verification failed. Ensure you have internet access and click Retry.
    If you already have internet access, the SPSS License Server may need to be allowlisted from your corporate firewall.  Refer to your firewall documentation or contact your system administrator and add the following URL to allowlist:  https://spsssub.ibm.com/licsrv.  For other cases refer to this link for more information."

    I have internet connection but I don't know how to add the URL to the allow list. Where and how exactly is this done? Thank you for your help.

    Martin



    ------------------------------
    Martin Yousafzai
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  • 7.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Mon December 18, 2023 10:35 AM

    Hi Curtis Browning,

    I am receiving the warning below when i try to install spss modeler. How can resolve this please urgently? I tried to do what syas but nothing worked.

    thanks,



    ------------------------------
    zehra mutlu
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  • 8.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Tue January 02, 2024 12:19 PM

    Same issue . downloaded yesterday



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    Aaron Kelly
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  • 9.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Wed January 03, 2024 02:51 PM

    Hi Zehra,

    did you get any reply even privately? I am experiencing exactly same issue with SPSS Modeler trial and no reply to my post here :(


    https://community.ibm.com/community/user/ai-datascience/discussion/spss-modeler-license-verification-failed?ReturnUrl=/community/user/ai-datascience/communities/community-home/digestviewer?CommunityKey=886b6874-0fb1-402c-8243-c70ef8179a99



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    Jan K.
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  • 10.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Thu January 04, 2024 03:39 AM

    I got nothing dude. Realy needed this for a masters modual.



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    Aaron Kelly
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  • 11.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Tue January 23, 2024 03:25 PM

    It appears several of us are having this same issue again. Is it possible this needs to be fixed again? Thank you



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    Michelle Ng
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  • 12.  RE: SPSS trial susbscription sign-in error - certificate expired?

    Posted Mon March 10, 2025 09:34 AM
      |   view attached

    Hey, I'll leave this for the next users who will have a problem like me getting it to work.

    https://www.ibm.com/support/fixcentral/swg/downloadFixes?parent=SPSS&product=ibm/Information+Management/SPSS+Modeler&release=All&platform=Windows+64-bit,+x86&function=fixId&fixids=1.0.0-IM-S1MODELERSUB-IF003-LICSRV&includeRequisites=1&includeSupersedes=0&downloadMethod=http

    C:\Program Files\IBM\SPSS\ModelerSubscription\1.0\lib\

    you have to change the file you download in this folder rename the file ibmidlic.jar to ibmidlic_old.jar

    and paste the one from the downloaded fix,

    solution checked and works ;)



    ------------------------------
    Rafał Kościelski
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    Attachment(s)