Hi,
I have recently opened up a case with customer support and below is the ticket number.
TS005974069
I have changed over computers and would like to activate my SPSS statistics license and upgrade to SPSS 28 (from SPSS 26). However, the new licence I generated was not able to activate a license for the updated version of SPSS.
I have been told that our entitlements cover SPSS statistics 28 however I am not listed as the sites primary contact which prevents me from generating the right license code for SPSS statistics 28. Todd Shand is the primary contact, however he no longer works for us and should be removed as the primary contact and replaced by myself. I’m happy to deal with any invoicing going forward also.
Regards,
Rian
#SPSSStatistics#Support#SupportMigration