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SPSS Statistics 20 - Activation on new device

  • 1.  SPSS Statistics 20 - Activation on new device

    Posted Tue February 16, 2021 10:16 AM

    Hi Support,

    one of our employes got a new notebook. Unfortunately we can't now relicence our Software. Please tell us what you need to unlock the licence key.






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    #Support
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  • 2.  RE: SPSS Statistics 20 - Activation on new device
    Best Answer

    Posted Tue February 16, 2021 11:38 AM

    Let's Start

    1. Start the IBM SPSS License Authorization Wizard:

    Windows

    • In the Start menu, select All Programs.
    • In your list of programs, you will see a folder called either SPSS or IBM SPSS Statistics. Open that folder.
    • In that folder, you will see a program called either SPSS License Authorization Wizard or IBM SPSS Statistics License Authorization Wizard.
    • Right-click the License Authorization Wizard icon, and select Run As Administrator.
    • Log in to a Windows user account with full Administrator access rights. (If you do not have a Windows user account with full Administrator rights, please see your local system administrator or technical support provider.)
    • The License Authorization Wizard should then launch.





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  • 3.  RE: SPSS Statistics 20 - Activation on new device
    Best Answer

    Posted Tue February 16, 2021 01:33 PM

    Hi,

    thank you for your answar. Unfortunately i got an error that says i can´t create more licences and all authorizations are used.

    Here is the error (in german):

    Autorisierung fehlgeschlagen: Ihnen ist es nicht gestattet, weitere neue Lizenzen zu erstellen. * * * Ende der Transaktion. * * * Alle zulässigen Autorisierungen für die angegebenen Autorisierungscodes wurden genutzt. Für diesen Code sind keine weiteren Autorisierungen zulässig. Wenn Sie meinen, dass es sich um einen Fehler handelt, wenden Sie sich an den Kundenservice von IBM Corp. unter spsslsSupport Member (http://www-01.ibm.com/software/analytics/spss) und halten Sie Ihre Produkt- und Kaufdetails bereit. Klicken Sie zum Beenden auf "Fertigstellen".




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  • 4.  RE: SPSS Statistics 20 - Activation on new device
    Best Answer

    Posted Tue February 16, 2021 02:36 PM

    Support Member

    This means your code has no activation left but we can reset it if you open a ticket using one of the 2 options below. On ticket you need to provide the 20 digit authorization code, thanks.

    *****


    Dear SPSS user,



    Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page.



    A)   If you have a normal Support contract open a ticket on:


    https://www.ibm.com/mysupport/


     with your IBM customer number ICN.



    B)  If you do not have a Support contract use method below:



    Go to:



    https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing



    Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.



    regards, IBM SPSS Technical Support







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  • 5.  RE: SPSS Statistics 20 - Activation on new device
    Best Answer

    Posted Sat February 20, 2021 09:59 AM

    Hi there

    also same i have new notebook and working on web. Unfortunately we can't now relicence our Software. Please tell is there possibiltay of licence to unlock b i have read all information but want to learn more






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    #Support
    #SupportMigration


  • 6.  RE: SPSS Statistics 20 - Activation on new device
    Best Answer

    Posted Fri February 26, 2021 04:34 PM

    same here..if you got any solution.....<a href="

    https://www.behangservicenederland.com/glasvlies-behanger.html">

    plz </a> help me also






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    #Support
    #SupportMigration


  • 7.  RE: SPSS Statistics 20 - Activation on new device
    Best Answer

    Posted Fri February 26, 2021 04:40 PM