SPSS Statistics

SPSS Statistics

Your hub for statistical analysis, data management, and data documentation. Connect, learn, and share with your peers! 

 View Only

  • 1.  SPSS Licensing - Authorization code does not work

    Posted Mon March 13, 2023 03:33 PM

    I have a newly purchased copy of SPSS, which, when I try to enter the authorization code included with my purchase, gives this message:

    I have tried uninstalling and re-installing, looking in the lservrc file, and contacting my company's tech support, and I cannot find the issue here. I need SPSS for my work, so I need this issue fixed ASAP.



    ------------------------------
    Rachel Brown
    ------------------------------


  • 2.  RE: SPSS Licensing - Authorization code does not work

    Posted Mon March 13, 2023 03:57 PM

    Hi. Please note this, from Technical Support:

    Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, authorization code, email address, etc...  need to be handled through the SPSS Licensing support page:

    https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

    Use the blue button called "Open a case to get help with SPSS License issues" to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) so that we can immediately process your request.

    For licensing questions on Student and Gradpack versions, please reach out to your vendor or academic institution where you obtained the license:

    https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources 

    IBM SPSS Technical Support



    ------------------------------
    Rick Marcantonio
    Quality Assurance
    IBM
    ------------------------------

    Original Message


  • 3.  RE: SPSS Licensing - Authorization code does not work

    Posted Mon March 13, 2023 04:14 PM

    Thank you for directing me! I'll take my issue there.



    ------------------------------
    Rachel Brown
    ------------------------------

    Original Message


  • 4.  RE: SPSS Licensing - Authorization code does not work

    Posted Fri January 24, 2025 03:04 PM

    Hello,

    The link you provided here, https://www.ibm.com/support/pages/spss-student-version-and-graduate-pack-resources, is not correct and yields this message:

    <c4d-content-block-heading role="heading" aria-level="2" data-autoid="c4d--content-block__heading" slot="heading">We're sorry!</c4d-content-block-heading>

    <slot name="copy"><c4d-content-block-copy data-autoid="c4d--content-block__copy" size="md" slot="copy"><slot><c4d-content-block-paragraph data-autoid="c4d--content-block-paragraph"><slot>The page you're looking for may have been moved or deleted. Start a new search on ibm.com or visit one of the popular sites shown below.</slot></c4d-content-block-paragraph></slot></c4d-content-block-copy></slot>
    Can you provide a working link?


    ------------------------------
    Steve Kass
    ------------------------------

    Original Message


  • 5.  RE: SPSS Licensing - Authorization code does not work

    Posted Mon January 27, 2025 02:10 PM

    Hi @Steve Kass
    In March of 2023, that link was probably still good.  The key piece is that licensing issues for Graduate Pack or Student Version must go through the original vendor where the product was purchased.  Here is the direct link to the technote:  https://www.ibm.com/support/pages/node/473051

    Looking at the original post by @Rachel Brown, it may be that Rachel simply needed to run the License Authorization Wizard as a local administrator.  Standard users will not have sufficient permissions to update the underlying configuration file(s).  Assuming all is correct with the authorization code (authorization code is current and valid for this version and this product), then I would look at running the LAW as an administrator.  If instead, there is something wrong with the authorization code - wrong time period, wrong product, wrong version - that is something to take up with the vendor where the software was purchased.  The vendor owns the license code.



    ------------------------------
    David Dwyer
    SPSS Technical Support
    IBM Software
    ------------------------------

    Original Message


Related Content