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Software Catalog still shows old version after upgrade to 9.2.23

  • 1.  Software Catalog still shows old version after upgrade to 9.2.23

    Posted Mon April 12, 2021 02:51 PM

    We performed an upgrade for IBM License Metric Tool from 9.2.22 to 9.2.23. Upgrade did not show any errors. But after completing the Software Catalog on the IBM License Tool web site still shows old version (which was 9.2.22). What can I do to fix it?






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  • 2.  RE: Software Catalog still shows old version after upgrade to 9.2.23

    Posted Fri April 23, 2021 09:54 AM

    Hello,

    Starting from the ILMT version 9.2.20, the latest software catalog is delivered together with each application update. When you upgrade ILMT, a new catalog is also uploaded. So if such a discrepancy between catalog and ILMT versions occurs, please start with simple checks:

    - clear browser cache;

    - clear <your-path-to-ILMT>/LMT/wlp/usr/servers/server1/workarea folder of ILMT.

    Next, restart ILMT, log in and check if the problem persists.

    If the hint above does not help, then it will be required to perform more advanced troubleshooting actions (including probing ILMT database records). Open a case with support at https://www.ibm.com/mysupport/

    Best regards,

    LMT-MZ






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