webMethods

webMethods

Join this online group to communicate across IBM product users and experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only
Expand all | Collapse all

Software AG Installation failed on Ubuntu

  • 1.  Software AG Installation failed on Ubuntu

    Posted Fri July 23, 2021 03:08 AM

    How can I solve this error?
    Where I can check the log?

    [SoftwareAGInstaller20210716-Linux_x86_64.bin] Extracting payload to /tmp/saginstaller.4033 …
    [SoftwareAGInstaller20210716-Linux_x86_64.bin] Payload is ready
    [SoftwareAGInstaller20210716-Linux_x86_64.bin] Starting Software AG Installer …
    /tmp/saginstaller.4033/jvm/bin/java -Djava.io.tmpdir=/tmp -cp /tmp/saginstaller.4033/sagInstaller.jar com.wm.distman.install.DistManInstallMain
    SoftwareAGInstaller20210716-Linux_x86_64.bin: 1: eval: /tmp/saginstaller.4033/jvm/bin/java: Exec format error
    [SoftwareAGInstaller20210716-Linux_x86_64.bin] ERROR: Installation failed (2).
    [SoftwareAGInstaller20210716-Linux_x86_64.bin] Please check the log and search for errors.
    [SoftwareAGInstaller20210716-Linux_x86_64.bin] Correct the situation and try again.
    [SoftwareAGInstaller20210716-Linux_x86_64.bin] Cleaning up /tmp/saginstaller.4033…

    Thanks,


    #Integration-Server-and-ESB
    #Integration-Server
    #webMethods
    #Software-AG


  • 2.  RE: Software AG Installation failed on Ubuntu

    Posted Fri July 23, 2021 06:48 AM

    Hi,
    you can check if there are any errors in the logs under <install_dir>IntegrationServer/instances/logs and <install_dir>install/logs directory

    -Nagendra


    #webMethods
    #Integration-Server
    #Software-AG
    #Integration-Server-and-ESB


  • 3.  RE: Software AG Installation failed on Ubuntu

    Posted Fri July 23, 2021 06:52 AM

    It looks like a binary vs platform issue, check out the solutions here (link).

    Note - Assuming you’re trying to install 10.7, note that IS support for Ubuntu is only available in a Docker runtime setup, and not for traditional on-premises installation.

    CentOS 7 - I recommend that you switch to CentOS 7 instead, to avoid platform issues. CentOS does have a GUI like Ubuntu, when you download a GNOME image.

    Documentation - System Requirements are documented here (link).

    KM


    #Integration-Server-and-ESB
    #Integration-Server
    #Software-AG
    #webMethods