Planning Analytics

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  • 1.  SOC

    Posted Tue May 25, 2021 05:02 AM

    Hi, This is not technical related, but as Zurich (my employer) are a Financially Regulated company we need to supply evidence to the FCA that we can meet our Data and Disaster recovery plans for all our business systems.

     

    I have been struggling to get anything from IBM to do this, we have a Premium DR package applied to our account, but I cannot seem to get the necessary paperwork to send to the FCA.

     

    Has anyone else had this issue ?   

     

     

    Phil Lidstone

    Finance Systems Technician

     

     

    ******************* PLEASE NOTE ******************* This message, along with any attachments, may be confidential or legally privileged. It is intended only for the named person(s), who is/are the only authorized recipients. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Thank you for your help.
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    All of the companies listed below are part of a group of companies of which the ultimate parent company is Zurich Insurance Group Ltd, a company registered in Switzerland No. CH-020.3.023.083-6/a. Zurich is a trading name of this group of companies.

    Zurich Insurance plc is a public limited company incorporated in Ireland Registration No.13460. Registered office: Zurich House, Ballsbridge Park, Dublin 4, Ireland.

    The UK Branch of Zurich Insurance plc is registered in England and Wales No.BR7985. Registered office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ.

    Zurich Insurance plc is authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority and with deemed variation of permission. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Our FCA Firm Reference Number is 203093.

    Each of the following companies has its registered office at The Grange, Bishops Cleeve, Cheltenham GL52 8XX.

    Zurich Financial Services (UKISA) Limited is registered in England and Wales No. 01860680.

    Zurich Assurance Ltd is registered in England and Wales No.02456671. Zurich Assurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Zurich is used as a trading name of Zurich Assurance Ltd.

    Zurich Intermediary Group Limited is registered in England and Wales No. 01909111 and is authorised and regulated by the Financial Conduct Authority.

    Any views or opinions expressed in this email are those of the author only. Communications may be monitored to improve our service and for security and regulatory purposes.

    The information contained in this message is confidential and may be legally privileged. This message is intended for the addressee(s) only. If you are not the intended recipient, please do not read, copy or otherwise use it and do not disclose it to anyone else. Please notify the sender of the delivery error and then delete the message from your system. Thank you for your assistance.

    #PlanningAnalyticswithWatson


  • 2.  RE: SOC

    Posted Tue May 25, 2021 05:23 AM
    The terms of the SAAS contract cover disaster recovery.  I will let Offering Management from IBM expand on disaster recovery.

    Any server and/or services downtime should follow normal ticketing processes with IBM support

    My box folder has information on many areas of planning analytics.

    Source - https://ibm.box.com/s/d90xqop2z13rfbudgdbuizrnjcol7odj  







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    paul YOUNG
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  • 3.  RE: SOC

    Posted Tue May 25, 2021 05:31 AM

    Thanks Paul,

     

    I raised the request via the Support website as suggested in your document, but they have said that they are just technical support and therefore cannot arrange this for me. They told me to contact my sales rep, however my sales rep left IBM some time ago.

     

    Kind regards

     

     

    Phil Lidstone

    Finance Systems Technician

     

     

    ******************* PLEASE NOTE ******************* This message, along with any attachments, may be confidential or legally privileged. It is intended only for the named person(s), who is/are the only authorized recipients. If this message has reached you in error, kindly destroy it without review and notify the sender immediately. Thank you for your help.
    -------------------------------------------------

    All of the companies listed below are part of a group of companies of which the ultimate parent company is Zurich Insurance Group Ltd, a company registered in Switzerland No. CH-020.3.023.083-6/a. Zurich is a trading name of this group of companies.

    Zurich Insurance plc is a public limited company incorporated in Ireland Registration No.13460. Registered office: Zurich House, Ballsbridge Park, Dublin 4, Ireland.

    The UK Branch of Zurich Insurance plc is registered in England and Wales No.BR7985. Registered office: The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire PO15 7JZ.

    Zurich Insurance plc is authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority and with deemed variation of permission. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. Our FCA Firm Reference Number is 203093.

    Each of the following companies has its registered office at The Grange, Bishops Cleeve, Cheltenham GL52 8XX.

    Zurich Financial Services (UKISA) Limited is registered in England and Wales No. 01860680.

    Zurich Assurance Ltd is registered in England and Wales No.02456671. Zurich Assurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Zurich is used as a trading name of Zurich Assurance Ltd.

    Zurich Intermediary Group Limited is registered in England and Wales No. 01909111 and is authorised and regulated by the Financial Conduct Authority.

    Any views or opinions expressed in this email are those of the author only. Communications may be monitored to improve our service and for security and regulatory purposes.

    The information contained in this message is confidential and may be legally privileged. This message is intended for the addressee(s) only. If you are not the intended recipient, please do not read, copy or otherwise use it and do not disclose it to anyone else. Please notify the sender of the delivery error and then delete the message from your system. Thank you for your assistance.





  • 4.  RE: SOC

    Posted Tue May 25, 2021 05:38 AM
    Send me an email with your contact information.

    paul.young@ca.ibm.com

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    paul YOUNG
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