Hi Deb,
The QMAC records (SMF 116 class 1 accounting) were originally designed (I was told) to provide just enough information for charge-back processing. They are at too high a level for most analysis, but they do contain an overall CPU usage and very high level counts of puts and gets performed by each task based on a broad range of message sizes.
While not much use for problem determination or performance analysis, I just recently used them to show a customer that the number of client connections to a queue manager increased 2.5+ times during problem intervals. As they were all we really had, I couldn't provide much information on what these tasks were doing other than they were connecting and disconnecting.
After they turned on the class 3 and 4 accounting (subtypes 01, 02, 10) we were able to access the full extent of where these connections were coming from and what they were attempting to do. As to why, well not closing a processing loop correctly can do awful things no matter what language or tooling is used (smile).
I hope this helps some!
Good luck
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Lyn Elkins
IBM
Avon, IN
elkinsc@us.ibm.com------------------------------