IBM QRadar SOAR

IBM QRadar SOAR

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Shift Management and SLA feature questions

    Posted Mon April 17, 2023 09:27 AM

    I have two questions:
    1. How to automatically assign on-call person to incident? (Shift Management feature)
    2. How to automatically create playbook periodically. It's for this use case: a shift handover playbook created every 4 hours (Shift Management feature)
    3. How to start due date of a dependent task after another task is finished? (SLA feature)



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    nguyen le
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  • 2.  RE: Shift Management and SLA feature questions

    Posted Tue April 25, 2023 02:52 AM

    following 



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    mohamad islam hamadieh
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    Original Message