Hi all,

A business partner is implementing Sterling File Gateway for a bank in Thailand. The bank performed a load test on myFileGateway by simulating 110 concurrent users that will login, upload file (50KB) and logout. The server was sized to handled 274 concurrency with a throughput of 2.5MB/s and was load tested successfully. However, for myFileGateway, the pages take a long time to load.

The customer is running on 2-2-2 (PRD) and 2-2-2 (HA) configuration and using MS SQL Server.

We have gone through all the performance tuning guide.
Please advise:
a) Is a SLA of 3s per page load achievable?
b) Please advise if there is anything else we can try to improve the performance.

Thank you.



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TIONG GHEE TAN
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#DataExchange
#filetransfer

Hi Tiong Ghee Tan,

Is it myfilegateway 1.0 or myfilegateway 2.0?

Kishore

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KALYAN PAVAN KISHORE CHAKRAVARTHULA
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Hi Kishore,

It is myFileGateway 1.0.

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TIONG GHEE TAN
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Original Message:
Sent: Wed March 10, 2021 07:30 AM
From: KALYAN PAVAN KISHORE CHAKRAVARTHULA
Subject: SFG Performance Tuning Advise Required

Hi Tiong Ghee Tan,

Is it myfilegateway 1.0 or myfilegateway 2.0?

Kishore

------------------------------
KALYAN PAVAN KISHORE CHAKRAVARTHULA
------------------------------

Hi Tiong Ghee Tan,

Not sure how you deployed myfilegateway. So, probably, you can start the tuning as below
- deploy myfilegateway 1.0 on a different http server adapter other than the base port
- use adapter container and tune
- tune perimeter server if used
- tune ssp if used
- verify the network latency
- verify the performance of the infrastructure that runs the sterling components (PS, SSP, SFG, MSSQL)

You can start with these changes/checks. 

Kishore

------------------------------
KALYAN PAVAN KISHORE CHAKRAVARTHULA
------------------------------

Original Message:
Sent: Wed March 10, 2021 08:47 AM
From: TIONG GHEE TAN
Subject: SFG Performance Tuning Advise Required

Hi Kishore,

It is myFileGateway 1.0.

------------------------------
TIONG GHEE TAN
------------------------------


Original Message:
Sent: Wed March 10, 2021 07:30 AM
From: KALYAN PAVAN KISHORE CHAKRAVARTHULA
Subject: SFG Performance Tuning Advise Required

Hi Tiong Ghee Tan,

Is it myfilegateway 1.0 or myfilegateway 2.0?

Kishore

------------------------------
KALYAN PAVAN KISHORE CHAKRAVARTHULA

Hi Kishore,

Thank you for the advise. We will try it out.

------------------------------
TIONG GHEE TAN
------------------------------

Original Message:
Sent: Wed March 10, 2021 11:39 AM
From: KALYAN PAVAN KISHORE CHAKRAVARTHULA
Subject: SFG Performance Tuning Advise Required

Hi Tiong Ghee Tan,

Not sure how you deployed myfilegateway. So, probably, you can start the tuning as below
- deploy myfilegateway 1.0 on a different http server adapter other than the base port
- use adapter container and tune
- tune perimeter server if used
- tune ssp if used
- verify the network latency
- verify the performance of the infrastructure that runs the sterling components (PS, SSP, SFG, MSSQL)

You can start with these changes/checks. 

Kishore

------------------------------
KALYAN PAVAN KISHORE CHAKRAVARTHULA
------------------------------


Original Message:
Sent: Wed March 10, 2021 08:47 AM
From: TIONG GHEE TAN
Subject: SFG Performance Tuning Advise Required

Hi Kishore,

It is myFileGateway 1.0.

------------------------------
TIONG GHEE TAN


Original Message:
Sent: Wed March 10, 2021 07:30 AM
From: KALYAN PAVAN KISHORE CHAKRAVARTHULA
Subject: SFG Performance Tuning Advise Required

Hi Tiong Ghee Tan,

Is it myfilegateway 1.0 or myfilegateway 2.0?

Kishore

------------------------------
KALYAN PAVAN KISHORE CHAKRAVARTHULA