IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only

  • 1.  Session Expiration Notification

    Posted 04/12/23 10:22 AM

    According to this article, before an admin session times out, there is supposed to be an option to extend it. 
    We are not seeing this option. Is anyone else seeing this?

    https://community.ibm.com/community/user/security/blogs/sravanthi-teddu/2023/01/05/configure-idle-session-timeout-in-maas360?CommunityKey=9d8b7835-e47a-4850-b400-d8c77708af84&Tab=groupdetails



    ------------------------------
    Lisa Busby
    ------------------------------


  • 2.  RE: Session Expiration Notification

    Posted 04/13/23 03:25 AM

    Hi Lisa
    This prompt will only appear while you are still within the timeout value set on the page mentioned. 
    Have you tested it and confirmed that the prompt does not appear while you are still in session for less than the period set? 
    Thanks



    ------------------------------
    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
    ------------------------------



  • 3.  RE: Session Expiration Notification

    Posted 04/14/23 04:49 AM

    Hi Lisa
    Saw your private message that you have tested this and been able to reproduce the behaviour (timeout notification not showing). 
    Can you please raise a Support ticket for investigation ? 
    Thanks



    ------------------------------
    Eamonn O'Mahony
    Technical Client Success Manager
    IBM Security
    Dublin, Ireland
    ------------------------------