Cloud Global

Cloud Global

Our mission is to provide clients with an online user community of industry peers and IBM experts, to exchange tips and tricks, best practices, and product knowledge. We hope the information you find here helps you maximize the value of your IBM Cloud solutions.

 View Only
Expand all | Collapse all

ServiceNow: How to autofill a survey using link parameters?

  • 1.  ServiceNow: How to autofill a survey using link parameters?

    Posted Fri December 11, 2020 06:05 PM

    I am a beginner to the ServiceNow platform, and have been trying to automate the following:

    I'm trying to send an email when an incident is closed with two links to the same survey.

    The first link should automatically click 'Yes' and the second should automatically click 'No' on the first question of the survey. After a lot of Google searches i found a few tutorials. They haven't helped much with solving my problem.



    ------------------------------
    harini gupta
    ------------------------------


  • 2.  RE: ServiceNow: How to autofill a survey using link parameters?

    Posted Mon December 14, 2020 04:55 AM
    https://developer.servicenow.com/dev.do
    Feel free to join the developer program, there is also a community where you can ask for help.
    Are you hosting ServiceNow at the IBM Cloud?

    ------------------------------
    Matthias Jungbauer
    ------------------------------