Hi,

I just purchased the SPSS statistics. However, when I try to use it, it's saying that I have "already activated my subscription on a machine. Please go to IBM products and services to deactivate the machine and retry." WHhen i click the products and services link, it's showing as a server error:

Access Manager WebSEAL could not complete your request due to an unexpected error.

Method: GET

URL: /mymga/sps/oidc/rp/MyIBMRP/kickoff/IBMid

Error Code: 0x38b9a4b2

Error Text: DPWNS1202E An error occurred processing a HTTP transformation.

Provide your System Administrator with the above information to assist in troubleshooting the problem.

Can someone help me? I really need to start using my subscription?

I'm getting the same Server Error message when I try to begin my SPSS Statistics trial.

User Keisha opened a ticket TS004876683, please reply to the questions on the ticket