Hello, I'm getting this error: 'java.lang.StringIndexOutOfBoundsException: String index out of range: -1'

A similar post said C++ 2015 Runtime needs to be updated. That error was out of range: -4. On our server C++ 2010 was updated a little over a month ago. I've been using the same server for our license manager for 9 years now and never had a problem. Any ideas?
thank you - BW
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Boyd Westerman
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