IBM QRadar SOAR

IBM QRadar SOAR

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  • 1.  Send INC to iTop

    Posted 05/26/26 05:17 AM

    Hello,

    I have problem with send INC from QRadarSOAR to iTop. My idea is script, but I have error in script.

    When I tried script I have problem with 

    - import request or import urllib.request
    My script is:
    import urllib.request, urllib.parse, base64, ssl, json
    
    url = "https://itop/webservices/rest.php?version=1.3"
    auth = base64.b64encode(b"api_soar:pwd11.").decode()
    
    payload = {"operation":"core/get","class":"Organization","key":"SELECT Organization","output_fields":"name"}
    
    req = urllib.request.Request(
        url,
        data=urllib.parse.urlencode({"json_data": json.dumps(payload)}).encode(),
        headers={"Authorization": f"Basic {auth}", "Content-Type": "application/x-www-form-urlencoded"}
    )
    
    print(urllib.request.urlopen(req, context=ssl._create_unverified_context()).read().decode())

     I havent any idea how to send INC to iTop



    ------------------------------
    Radomír Franěk
    ------------------------------


  • 2.  RE: Send INC to iTop

    Posted 05/26/26 05:48 AM

    If you know the endpoints you're trying to reach, auth, inputs/outputs, etc, could you create a connector to iTop ?

    https://www.ibm.com/docs/en/sqsp/51.0.0?topic=tutorials-tutorial-creating-custom-connectors



    ------------------------------
    Martin Feeney
    Product Manager, IBM Security QRadar SOAR
    martin.feeney@ie.ibm.com
    ------------------------------