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  • 1.  Search not working on Cognos 11.1.7

    Posted Fri December 04, 2020 11:42 AM
    Hi,
    Search is not working for me on Cognos 11.1.7 . when I click on search and type a name of report which is residing in Team content. I get a message (Your Search returned no result.)

    I found a IBM document regarding it 
    https://www.ibm.com/support/pages/search-function-cognos-analytics-returns-no-results

    As per the document I did stopped  Cognos services and deleted the Indices Folder located in (ibm\cognos\analytics\search\data\search\collections) then I started the Cognos service again but this did not build the the Indices Folder and search is still not working.

    Can any one help me please to resolve this . Thanks a lot.

    Regards,
    Pradeep Sahay 



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    pradeep sahay
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    #CognosAnalyticswithWatson


  • 2.  RE: Search not working on Cognos 11.1.7

    Posted Mon December 07, 2020 02:55 AM
    Hi Pradeep,

    maybe the language of the report is different than the language of your user settings? As far as I know, search will only find content of the same language.
    Unfortunately, I still havn't found any useful and comprehensive documentation about the "new" Search functionality. This brief description is all I could find: https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.1.0/com.ibm.swg.ba.cognos.ca_gtstd.doc/c_gtstd_find_content.html
    When I talked to Cognos support a while ago, they agreed that the search functionality is quite poor and told me a complete redesign is in progress. Maybe we will get it with version 11.2?

    Regards,
    NiDa

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    N D
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  • 3.  RE: Search not working on Cognos 11.1.7

    Posted Mon December 07, 2020 03:18 AM
    Edited by System Admin Fri January 20, 2023 04:15 PM

    Pradeep - seems like you are using an older support doc for version 11.0 - this has changed from v 11.1.2 and upwards:

    https://www.ibm.com/support/pages/node/884430

    Torben



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    Torben Noer
    Offering Manager, Cognos Analytics and Planning Analytics
    IBM
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  • 4.  RE: Search not working on Cognos 11.1.7

    Posted Thu December 17, 2020 03:39 PM

    Pradeed,

    We get this issue time to time i follow below steps key here is to change in all servers if you have multi-server architecture in order of CM, dispatchers 

    I re-named the indices folder in the ..\cognos\analytics\data\search folder  

    Rename write.lock in below path to something 

    E:\Program Files\ibm\cognos\analytics\data\search\collections\cm\data\index

    and re-start the IBM Cognos service. This re-creates the indices folder and my search started to work again. We are on version 11.1.7 

    Vijay



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    Vijay V
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