IBM MaaS360

IBM MaaS360

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

 View Only

  • 1.  Screen Timeout - Cannot Change

    Posted 10/15/20 09:25 AM
    Hi,

    Our Samsung devices are Android Enterprise managed. Android 10.

    One of our users wanted to change the Settings, Display, Screen Timeout setting, however you cannot change this to more than 1 minute. Message says "Other options (not shown here) have been disabled by your Administrator.

    I cannot see anywhere in the policy for Android Enterprise where this is set? 

    Can anyone point me in the right direction please?

    Thanks
    Andy

    ------------------------------
    Andy Flatman
    ------------------------------


  • 2.  RE: Screen Timeout - Cannot Change

    Posted 10/15/20 03:18 PM

    Hi Andy,

    Are you enforcing a passcode in the MDM policy?  If so, check that the "Allowed Idle Time Before Auto Lock" setting isn't set to 1 minute



    ------------------------------
    Matt Shaver
    System Architect
    IBM
    mshaver@us.ibm.com
    ------------------------------



  • 3.  RE: Screen Timeout - Cannot Change

    Posted 10/16/20 03:50 AM
    Once again, thanks Matt - That was it.  It's great when you know where the various options are. :-) 

    Kind Regards
    Andy

    ------------------------------
    Andy Flatman
    ------------------------------

    Original Message


  • 4.  RE: Screen Timeout - Cannot Change

    Posted 06/14/24 10:45 AM

    Hey Matt,

    We are not enforcing a passcode on our MDM policy, so how would I lengthen the Idle Time?  



    ------------------------------
    Mandi Gant
    ------------------------------

    Original Message


  • 5.  RE: Screen Timeout - Cannot Change

    Posted 06/17/24 06:48 AM

    Hi Mandi

    Matt left the company several years ago, just FYI. Have reviewed this. 

    If you are not looking to configure this via the Passcode settings - available in iOS and Android Enterprise policy settings - then I would suggest doing it at a hardware level. If you are using Android devices there is a different approach to configuration which is manufacturer specific and is called OEMConfig. 

    Please have a look at a blog I wrote some time back explaining this. 

    https://community.ibm.com/community/user/security/blogs/eamonn-omahony/2021/01/29/appconfig-and-oemconfig

    Best



    ------------------------------
    Eamonn O'Mahony
    Client Success Manager
    IBM Security
    Dublin
    ------------------------------

    Original Message


Related Content