IBM Guardium

IBM Guardium

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  • 1.  S-TAP Control not displayed

    Posted Mon November 03, 2025 05:38 PM

    Hello everyone !

    I am having an issue where I installed S-TAP on a Windows server, but it is currently not showing up in S-TAP Control. I checked the logs from the Stap.ctl file and it shows that it cannot connect, reporting:

    I 11/01/2025 12:18:32.696 SqlGuard: Appliance MYIP changed state to Failed I 11/01/2025 12:19:02.716 SqlGuard: Appliance MYIP changed state to Ready I 11/01/2025 12:19:02.717 Channel: Appliance MYIP connection changed state to Failed I 11/01/2025 12:19:02.717 SqlGuard: Appliance MYIP changed state to Failed I 11/01/2025 12:19:32.716 SqlGuard: Appliance MYIP changed state to Ready I 11/01/2025 12:19:32.717 Channel: Appliance MYIP connection changed state to Failed



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    Nguyen Van Tuan
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  • 2.  RE: S-TAP Control not displayed

    Posted Tue November 04, 2025 02:44 AM

    Hi Nguyen,

    Do you see any other problematic symptoms such as:

    • S-TAP is restarting, or crashing
    • S-TAP is receiving too much traffic (priority queue is changing, buffer overflow is happening)
    • Network between the S-TAP and the appliance is unstable

    If you don't know, I'd suggest to open a support ticket and send Win S-TAP Must Gather, so that an assigned support engineer will review the Must Gather output.



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    SATOSHI KAWASE
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  • 3.  RE: S-TAP Control not displayed

    Posted Tue November 04, 2025 04:11 AM

    Lack of STAP instance on collector in any state means that STAP never been seen on collector.
    You have network or configuration issue on STAP - check STAP logs!



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    Zbigniew (Zibi) Szmigiero
    IBM
    Międzyrzecz
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