IBM QRadar SOAR

IBM QRadar SOAR

Join this online user group to communicate across Security product users and IBM experts by sharing advice and best practices with peers and staying up to date regarding product enhancements.

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  • 1.  Resilient App for Qradar 7.3.3 patch 1 Problem

    Posted 01/08/20 09:27 AM
    Hello, 

    Im getting this error in a popup window when I want to send the offense with "Send to Resilient" button.

    The following client exception occurred while handling the server response:
    {0}
    TypeError: dijit.byId(...) is undefined

    Thank you.

    ------------------------------
    tuan nguyen
    ------------------------------


  • 2.  RE: Resilient App for Qradar 7.3.3 patch 1 Problem

    Posted 01/08/20 01:33 PM
    Tuan,

    I recommend you open a case with IBM Resilient Support via the Support Portal.

    That could be a defect related to QRadar 7.3.3 compatibility or separate environment issue.​

    ------------------------------
    Jared Fagel
    Cyber Security Analyst Intern
    Public Utility
    ------------------------------



  • 3.  RE: Resilient App for Qradar 7.3.3 patch 1 Problem

    Posted 01/08/20 09:37 PM
    OK, thank you, Jared Fagel
    I will raise a case.

    ------------------------------
    tuan nguyen
    ------------------------------

    Original Message


  • 4.  RE: Resilient App for Qradar 7.3.3 patch 1 Problem

    Posted 01/09/20 01:02 AM
    We're facing a similar issue on QRadar 7.3.2 Patch 5. I think this may be a known issue that IBM are working on to resolve.

    ------------------------------
    ryan Harvey
    ------------------------------



  • 5.  RE: Resilient App for Qradar 7.3.3 patch 1 Problem

    Posted 01/09/20 04:30 AM
    Edited by BEN WILLIAMS 01/09/20 04:30 AM
    Yes we have a new version going through an internal validation process before being released to the App Exchange. This process was kicked off before the end of the year so hopefully it will be released to the App Exchange soon. Once it is released please install and test and this issue should then be resolved. If it is not, then please create a case at https://www.ibm.com/mysupport

    ------------------------------
    BEN WILLIAMS
    ------------------------------

    Original Message


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