Cognos Analytics

Cognos Analytics

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  • 1.  Report Studio compatibility issues with Chrome IBM Cognos Analytics 12.0.2

    Posted Mon June 17, 2024 03:48 PM
    Edited by Vincent Dsouza Mon June 17, 2024 03:50 PM
    Installed IBM Cognos Analytics 12.0.2 on new server and when a report is edited in report studio I find the Reports and Pages option  missing. 
     
    However when the same report is edited from another computer in report studio, I find the Reports and Pages option present.
     
    I have deleted the browser cache from both computers.
     
    Why is report studio behaving erratic  with different Chrome browsers.
     



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    Vincent Dsouza
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  • 2.  RE: Report Studio compatibility issues with Chrome IBM Cognos Analytics 12.0.2

    Posted Tue June 18, 2024 07:15 AM

    Hi Vincent

    Have you ruled out differences in browser versions and role based customization?

    Cheers



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    TREVOR COMEAU
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  • 3.  RE: Report Studio compatibility issues with Chrome IBM Cognos Analytics 12.0.2

    Posted Tue June 18, 2024 09:21 AM

    we have not configured role based customization and our IT department periodically has scheduled automatic updates for the OS and Chrome browser.

    In the future if there is  an Chrome update that is not compatible with IBM Cognos Analytics, then we have an issue.



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    Vincent Dsouza
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  • 4.  RE: Report Studio compatibility issues with Chrome IBM Cognos Analytics 12.0.2

    Posted Tue June 18, 2024 09:56 AM

    Hi Trevor,

    Both the browsers have identical build version 126.0.6472.62



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    Vincent Dsouza
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  • 5.  RE: Report Studio compatibility issues with Chrome IBM Cognos Analytics 12.0.2
    Best Answer

    Posted Tue June 18, 2024 12:03 PM

    To resolve this issue, after editing the report in Report Studio, i had to click on the refresh icon and then the Report, Page and Properties option can be seen on the report.



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    Vincent Dsouza
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  • 6.  RE: Report Studio compatibility issues with Chrome IBM Cognos Analytics 12.0.2

    Posted Tue June 18, 2024 02:05 PM

    Thank you for the update. 



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    TREVOR COMEAU
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