Hi!
A colleage came across this problem in InTune, and it seems it is the same in MaaS360:
- iPhone is enrolled in MaaS360 using Device Enrollment
- iOS OutLook app is added to MaaS360 and configured to install an Exchange account
- Outlook is deployed to iPhone, and during install the Exchange account is configured
- I enter my Exchange userid and password, and my mail is retrieved
Case A): If Outlook is configured to not be un-installed during Remove Control/Selective Wipe:
- Remove Control does NOT remove the Exchange account that was configured during install of Outlook. I can still access and read my mail
Case B): If Outlook IS configured to be un-installed during Remove Control/Selective Wipe:
- The Outlook app and the Exchange account are removed
If you instead of using Outlook use the native iOS mail app, the mail account can be removed while leaving the app behind!
In a BYOD scenario this is what you want.
Since the same thing is apparently seen using InTune, is this an Apple problem?
This indicates it may in fact be an Apple problem, although not the same scenario (orphaned profile in this case):
https://www.reddit.com/r/Intune/comments/jwp068/ios_remove_orphan_email_profile/Anybody else come across this?
Regards,
Arne
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Arne Halsteinslid
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