Hi,
from the error message I assume that you are using Remedy API 6.3.
You will need the following files:
under <IS_ROOT>/packages/WmRemedyAdapter/code/jars:
arapi63.jar
arutil63.jar
jlicapi63.jar
under <IS_ROOT>/lib:
libar.a
libar.so
libarjni63.so
libarnc.a
libarutiljni63.so
libarxmlutil.so
libicudata28.so.28
libicudt20b.so
libicui18n28.so.28
libicuuc.so
libicuuc.so.20
libicuuc28.so.28
libjlicapi63.so
libxalan-c1_4_0.so
libxerces-c1_7_0.so
If they are not part of the Java or C API, please check the Remedy Server Installer for the Email option (my administrator from which I obtained the API found them there). Please restart the IS after adding the files to the mentioned locations.
I recommend that you install RMDY_6-0_Fix2. Otherwise you will have difficulties while creating or updating entries in your forms (especially fields which have a ‘.’ in their names).
Please add your experiences with the Adapter to the following Thread in this forum: http://advantage.webmethods.com/article/?id=1610634830
Regards,
Holger
#webMethods#Integration-Server-and-ESB#Adapters-and-E-Standards