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Related to UP11 update | Browser independend UI column resizing issue

  • 1.  Related to UP11 update | Browser independend UI column resizing issue

    Posted Tue March 04, 2025 04:25 AM

    Hi community,

    i'm facing several column resizing issues after the UP11 Update has been applied. I can see this "new and odd" behavior in several deployments running the current QRadar Release.. Tested with several Browsers.. firefox, chrome and Edge.

    Does anyone can confirm this annoying behavior related to column resizing? Any workarounds? @IBM Support?


    Regards,

    Ralph



    ------------------------------
    Ralph Belfiore
    Managing Consultant | SIEM Security Advocate
    connecT SYSTEMHAUS AG
    Siegen
    ------------------------------


  • 2.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Tue March 04, 2025 11:21 AM

    Hi Ralph,

    Do you have some before and after screen shots?  Is this constant behaviour across the deployments?

    Have you attempted to clear the QRadar tomcat cache - https://www.ibm.com/support/pages/qradar-how-clear-tomcat-cache

    Thanks



    ------------------------------
    John Dawson
    Qradar Support Architect
    IBM
    ------------------------------



  • 3.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Thu March 06, 2025 03:26 AM

    Hi John,

    thx for this advice to clear tomcat. I did it in one Deployment, but it's not really fixed. It's hard to screenshot, because it's more the behavior to adjust the size of the column. Normally, if you double-click at the column-header edge, it adjust to minimal column width... 

    But since this upgrade strange things are happening as response to adjust. It seems like a big deal to adjust the columns within the offense Panel to have a good view of values. And seems to be across the deployment..

    Regards,

    Ralph



    ------------------------------
    Ralph Belfiore
    Managing Consultant | SIEM Security Advocate
    connecT SYSTEMHAUS AG
    Siegen
    ------------------------------



  • 4.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Wed March 19, 2025 11:01 AM

    Hi community,

    just asking again: does really nobody, who has upgraded to UP11, have this creepy problem of adjusting the too width standard column size or fixing it to a certain size related to Offense, Log Activity, Network Activity Panel? It's hard to imagine, as I now have this behavior in many deployments with different browsers. The user experience for analysts is really exhausting since this update :(

    @IBM Support are you aware about this and maybe already working on an update?

    Regards,

    Ralph



    ------------------------------
    Ralph Belfiore
    Managing Consultant | SIEM Security Advocate
    connecT SYSTEMHAUS AG
    Siegen
    ------------------------------



  • 5.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Thu March 20, 2025 07:35 AM

    Hey, Ralph.
    I can confirm the same problem on multiple qradar installations.
    It is a problem e.g. in Offenses to have the last column "Last event" displayed on a 27' monitor at 2K resolution. I am forced to use 80% zoom.

    Regards, Peter

    Peter Novota
    Cyber SOC Analyst SIEM Integration specialist
    CNC, a.s.



    ------------------------------
    Peter Novota
    ------------------------------



  • 6.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Thu March 20, 2025 07:35 AM

    Hi,

    a relatively new user of Qradari I fully agree with you Ralph, this GUI problem has been going on for a few months now, in the meantime 3 fix packs have been released, but I am disappointed that this problem is still not fixed.

     Regards

     Yusuf



    ------------------------------
    Yusuf Polater
    ------------------------------



  • 7.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Thu March 20, 2025 07:50 AM

    Hi Ralph, Peter and Yusuf

    There is a known issue around column sizing in UP11.  This is resolved in UP12.

    We are working on a known issue for this at the moment.

    Thanks



    ------------------------------
    John Dawson
    Qradar Support Architect
    IBM
    ------------------------------



  • 8.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Thu March 20, 2025 08:09 AM

    Hi John,

    you made my day! I'm looking forward to it :)


    Regards,

    Ralph



    ------------------------------
    Ralph Belfiore
    Managing Consultant | SIEM Security Advocate
    connecT SYSTEMHAUS AG
    Siegen
    ------------------------------



  • 9.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Thu March 20, 2025 08:12 AM

    Hi John,

    Thank you for your quick reply. Do you have an estimated time for this correction?

    Regards

    Yusuf



    ------------------------------
    Yusuf Polater
    ------------------------------



  • 10.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Mon March 24, 2025 07:33 AM

    Hi Ralph, Peter and Yusuf

    This is due to be fixed in UP11 IF04 as well as UP12.

    UP11 IF04 is scheduled to be released in the coming weeks.

    Thanks



    ------------------------------
    John Dawson
    Qradar Support Architect
    IBM
    ------------------------------



  • 11.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted Tue March 25, 2025 06:09 AM

    Hi Ralph, Peter and Yusuf

    A known issue has been published for this issue.  It can be accessed at the following link

    https://www.ibm.com/mysupport/s/defect/aCIKe000000ClyR/dt433687?language=en_US

    Thanks



    ------------------------------
    John Dawson
    Qradar Support Architect
    IBM
    ------------------------------



  • 12.  RE: Related to UP11 update | Browser independend UI column resizing issue

    Posted 21 days ago

    Hi @John Dawson,

    yesterday i applied UP11 IF04 in 3 different deployments and the column re-sizing and default size seems to be fixed! Reviewed with Firefox and Chrome. Thanks for your support and prompt implementation :)


    Regards,

    Ralph



    ------------------------------
    Ralph Belfiore
    Managing Consultant | SIEM Security Strategy & Data Resilience
    connecT SYSTEMHAUS AG
    Siegen
    ------------------------------