I am reinstalling the SPSS license service on a new server, and when activating te authorisationcode with the licenseactivator.exe tool, I get the message,

"You are not allowed to generate any more new licenses".

Support Member

This is because concurrent licenses can only be activated once, but we can reset your license such that it can be used again. To do so you need to open a ticket as the exchange of authorization codes is confidential and cannot be done on this forum, see below for options:

*******************

Dear SPSS user,

Due to privacy issues, SPSS Licensing requests which require exchange of confidential information such as IBM Customer Number, Authorization Code, email address, etc... need to be handled through either a normal Support ticket via link above or via the SPSS Licensing support page.

If you have a normal Support contract open a ticket on:

https://www.ibm.com/mysupport/

with your IBM customer number ICN.

If you do not have a Support contract use method below:

Go to:

https://www.ibm.com/mysupport/s/topic/0TO500000001xvJGAQ/spss-licensing

Use the blue button called “Open a case to get help with SPSS License issues” to open a case. Include all required information (e.g. authorization code, lock-code, product version, ...) such that we can immediately process your request.

IBM SPSS Technical Support

I just opened a support case.