Robotic Process Automation (RPA)

Robotic Process Automation (RPA)

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  • 1.  Recorder doesnt mapp fields

    Posted Tue March 11, 2025 09:17 AM

    Hello everyone,

    I am new in IBM RPA, so I am having a hard time using the recorder for Desktop Automation, it does not mapp the fields when I click "CTRL" + "Field" to inspect the elements. 
    I have already read the documentation and followed the troubleshoot instruction, but still doesn't work. Does anynone have an idea how to solve this issue'

    IBM RPA Client Version: 21.0.7
    Windows: 10 Pro



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    Henriques Moises
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  • 2.  RE: Recorder doesnt mapp fields

    Posted Mon March 17, 2025 03:59 PM

    Hi Henriques,

    Try adjusting your Windows display scaling to 100%. This often resolves common issues. Check out the IBM RPA Studio Recorder Troubleshooting Guide for more details.

    Also, review the logs at %LOCALAPPDATA%/IBM Robotic Process Automation/Studio.log. For additional info, see the IBM RPA Scripts and Logs Documentation.

    However, since you've already read the documentation and troubleshooting isn't working, I recommend opening a case with IBM for further assistance.

    Best Regards,



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    Martin Medina
    Lead Engineer
    Raymond James
    St Petersburg FL
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    Original Message


  • 3.  RE: Recorder doesnt mapp fields

    Posted Mon March 24, 2025 06:21 AM

    I had the same problem a couple of weeks ago where it was not highlighting any application when I was holding the CTRL key. I forget the precise solution but it was either to restart Studio or logout of windows and login again.



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    Andy Macdonald
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    Original Message